84%Would buy again
I compared it against the department store version before ordering, and this one was considerably less expensive for what I needed. The tea set is very pleasing to look at and the china is light. I was surprised how carefully it had been packed, and it arrived without a single chip. I do appreciate a company that takes such care with its goods.
Read moreThe kettle came in a box that was already squashed and the lid was loose. Had to message them and it took three days to get a reply. Kettle works fine now but the whole thing was a pain.
Read moreI needed a replacement bowl for my stand mixer after the old one cracked, and finding the right one online was a faff. This was my first time ordering from them so I was a bit unsure. The bowl fits my machine properly and the price was lower than the manufacturer's site. Delivery was a day later than the estimate but the tracking updates were clear. Would be happy to order from them again.
Read moreA reasonable price for the set, and the cutlery is well made with a pleasing weight. The ordering process was a little fiddly with the address form but I got there in the end. The set arrived in good time and was well packed. I am pleased with it.
I needed a replacement bowl for my stand mixer after the old one cracked, and finding the right one online was a faff. This was my first time ordering from them so I was a bit unsure. The bowl fits my machine properly and the price was lower than the manufacturer's site. Delivery was a day later than the estimate but the tracking updates were clear. Would be happy to order from them again.
I needed a reliable meat thermometer as my old one had stopped giving readings I could trust, and my son recommended this company. The ordering process was clear and I appreciated being able to check the details before paying. The item arrived a day later than the site suggested, though it was still well within the week. A pleasant experience on the whole.
Been buying from them for years now and the stoneware bakeware has always been reliable. This time the order took a bit longer to arrive than usual, about a week, but it was all there and well wrapped. The tray is as good as the last one I bought. Happy to keep coming back.
I've bought the same kind of stoneware dish from a couple of other shops and this was a bit quicker to get through checkout, the saved address and delivery slot picker are handy. The dish itself is what I expected from the listing. My one niggle is the delivery window was a full day wide, so I had to stay in for it. Otherwise pleasant and no real complaints.
We needed storage jars for the pantry because everything was just in packets and it was driving me mad. The set was reasonably priced and does the job, though the lids are a bit stiffer than I'd like. Delivery took four days when the site said three, which was a small annoyance. They're fine for dry goods and look tidy on the shelf.
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Island Importer is an online retailer that sells imported goods to customers across the United Kingdom. The website is organised around a catalogue of products sourced from overseas suppliers, with the emphasis placed on distinctive items that are not widely stocked by high street chains. Customers order through the site and receive their purchases by post.
