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79%Would buy again

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This score is based on 19 real reviews

Reviews (19)

my winter coat

I bought a long winter coat from here at the start of the season and I've worn it nearly every day since. The lining is thick, the buttons are solid and it's kept me warm through some proper wet weather. Ordering was simple and it arrived in good shape. I've been a customer a long time and this is one of their better buys.

Lesley H.
0 people found this helpful

Needed a new shower head

Our shower was dribbling and I needed a replacement fast before the weekend. Picked one from here after looking at a few places, but the price was higher than the cheapest option I found. The item was fine and it fitted without much fuss. The delivery took longer than the estimate, which was annoying when we'd planned to fit it on Saturday. It's working now.

Steven R.
1 person found this helpful

quick signup and easy repayments

Took a look at a few lenders before picking Guatego for a small loan to cover a new boiler, and the application was the quickest of the lot. The form took about ten minutes on my phone and I had a decision the same afternoon. The money landed in my account the next working day and I've been paying it back by direct debit with no fuss at all. Nothing to complain about, they did what they said they would.

Rhys B.
1 person found this helpful

the speed of it

Ordered trainers on Sunday night and they were at my door Tuesday. Didn't expect that from a site I'd never used before. The tracking updates actually matched what happened too, which is rare.

Archie B.
1 person found this helpful

hoodie runs small

Ordered a grey zip hoodie on my phone during a lunch break. It came quick enough but it's a fair bit smaller than the size chart suggested, so I'll be sending it back. Fine otherwise, the site was easy to use.

Amit T.
1 person found this helpful

my usual cardigan

I've bought the same wool cardigan from here for years now. This latest one is exactly like the last, same weight and same colour. Delivery is always reliable and it came in good time for the cold snap. Very pleased.

Sandra L.
1 person found this helpful

Sneakers came in a day early

Bought a pair of white sneakers and they turned up a day before the date they gave me. Easy to order on my phone too. Only niggle is the box was a bit squashed at one corner, though the shoes were fine.

Jacob J.
3 people found this helpful

Sound as a pound

Ordered a pair of work boots and they are sound. Delivery came in a day later than they said but I wasn't in a rush. The sizing is spot on and they're comfortable out of the box.

Kevin B.
2 people found this helpful

Better stitching than the rest

Compared to the other mid range brands I've had, the stitching on these bags is noticeably tighter. I know bags pretty well from years of buying them, so I could tell straight away. The handle is sturdy and the lining feels proper. Delivery was quick and the price was reasonable for what you get.

Claire C.
1 person found this helpful

Needed a last minute gift

My sister's birthday was on the Saturday and I'd forgotten all about it until the Wednesday. Found a candle set and a card on here, paid, and it turned up Friday morning with a note inside from them. Saved me from a panic at the petrol station. Everything went smoothly and I'll use them again for sure.

Lisa W.
3 people found this helpful

More reliable than the others

Compared to the other place I used for printer cartridges, this one is far more reliable with its delivery. I've ordered from them several times over the last few years and they've never let me down. The price is a bit above the cheapest I found but the ordering process is quick and clear. Good, dependable service.

Ben R.
2 people found this helpful

best of the lot for us

Honestly the best of the lot we looked at for buying the new bedside tables. We compared about four sites before settling on this one and it was the only one where the delivery dates were clear from the start, and the checkout didn't keep logging me out halfway through like the others did. The tables arrived in good nick and the price was fair compared with the rest. Would happily order from them again.

Shabana V.
1 person found this helpful

Booking took ages

The app itself looked good and it was easy to find a time slot for the gym session I wanted. Getting the booking confirmed was a faff though, it kept saying pending for about two days before it finally went through. Once it did, the session was fine and the staff were nice. Just a bit slow to sort out.

Bradley T.
0 people found this helpful

better than the big one

Way better than the big high street site I usually use. Their returns were free and I didn't have to chase anyone for a refund. The jeans fit how they should and the checkout was quicker too. Doing most of my shopping here now.

Grace S.
1 person found this helpful

Good value for a set

Bought a set of kitchen knives and a chopping board, and honestly you won't find better value for the money. Compared with the usual places it was a fair bit cheaper for the same brands. Arrived in a decent box with no dents. Good stuff all round.

Andrew A.
1 person found this helpful

a lovely gift for my sister

I needed a gift for my sister's sixtieth and wanted something she'd actually use, so I chose a good quality tea service. The set is delicate but well made, and it was packed with real care. Ordering was straightforward and the delivery arrived on the day it was promised. My sister was delighted with it, which is the best outcome.

Angela H.
2 people found this helpful

bought a new kettle

My old kettle packed up so I needed a replacement quickly. Ordered one from here and it arrived in two days, which was good. The only thing is the price was a little more than I'd have paid elsewhere, but I stuck with them because I've always had a good experience. It works well and looks nice on the worktop.

Jacqueline H.
2 people found this helpful

not worth the money

Paid more than I'd expect for a pair of plain cotton sheets, and they feel thin after one wash. Looked fine on the site but they're not as pictured. Returns look fiddly too, so I'm not sure I'll bother.

Joshua L.
3 people found this helpful

Easier than the bank

Compared with my bank, applying through them was far simpler, and I didn't have to go into a branch at all. The form took me about twenty minutes and I got a decision the same day. The money arrived when they said it would, so I've no complaints.

Barbara H.
2 people found this helpful

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About Guatego

Guatego is an online retailer based in the United Kingdom that sells a range of consumer goods through its website. The site presents its products across several categories and lets customers browse and buy from home. Customers reach the business through its online channels, which is how it operates.

Guatego serves shoppers who prefer to buy from a single website rather than visit high street stores. The company is known to customers primarily through its web presence and the reviews left by people who have ordered from it.

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Online shopping | Fashion

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