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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

First order went smoothly

I'd never ordered from here before, so I was a bit nervous about the checkout. Signing up took about a minute and the order confirmation came through straight away. The delivery arrived the next afternoon, which was quicker than I expected for a Sunday order. Everything was exactly what I picked.

Shannon B.
1 person found this helpful

needed a new cardigan

I needed a warm cardigan for the cold spring we've had, so I went looking online. This one fitted nicely and the material is soft. The order arrived in good time and was packed neatly. I'm very pleased with it, thank you.

Valerie M.
1 person found this helpful

Better than the big chains

Compared to ordering from the big chains, this is far less faff. I've been buying from them for about six years now and the parcels have always turned up when they said they would, even over Christmas. The site is easy to navigate and I like that I can track everything without ringing anyone. Customer emails are polite and to the point. I'll keep using them for the foreseeable.

Emma S.
0 people found this helpful

Better than the usual

Compared with the other sites I use for printer ink, this one is quicker to order from. I know the cartridge codes well so I can check the match before I buy, and the site lists them clearly. Mine arrived the next working day. Price is about the same as elsewhere but the ordering is much less of a faff.

Amit S.
1 person found this helpful

the product details

The product details on the page were the first thing I noticed, with proper measurements and close-up photos. I know a fair bit about garden tools so I could tell straight away the handle length was right for the job. Order was packed well and nothing got bent in transit. Good detail and a sensible range of stock, which is hard to find.

Ian S.
1 person found this helpful

Reliable and fair

Honestly, they are one of the more reliable places I order from. I have been a customer for years and have never had a real problem. Prices are fair for what you get and the delivery is usually quicker than they quote. I buy for my mum as well and she is just as happy with it. Good place to shop.

James F.
3 people found this helpful

Way easier than the other one

Way easier to order from than the other place I tried last time. Clicked through in a couple of minutes and the checkout didn't make me log in twice. Delivery took about four days which is fine. Only minor thing is the search could be better.

Harry C.
1 person found this helpful

the sizing chart

Bought a jumper and checked the sizing chart first, which turned out to be spot on for me. I measured myself against it and the fit matched. Looked at a few other places before this one and the reviews here were more useful. Shipping was fast and the jumper came folded neatly. Worth a look if you're between sizes.

Katie W.
1 person found this helpful

A bit disappointing

I needed a replacement part for my kitchen gadget and found it on their site. I did ring them about it first, which was a bit of a wait, but I wanted to be sure it would fit. The part arrived in the end, though it took longer than the date they gave me. I'm afraid I found the price a little high for what it was. It worked, but I was hoping for better.

Pauline H.
1 person found this helpful

a good buy

This is a good buy for the price, I think. The item is sturdy and works just as the description says. Delivery was on time and the box arrived in one piece. I did find the returns form a little fiddly to fill in, but I got it sorted in the end.

Jean G.
3 people found this helpful

The phone case

Got the phone case last week and it fits my phone perfectly. Ordered on a Tuesday, arrived Thursday. Looks just like the pictures and feels sturdy enough. Checkout was quick too, saved my card so no faffing next time. Would order again for sure.

Holly T.
2 people found this helpful

fine but slow to reply

Ordered a pair of headphones and they work well enough. The problem was when I had a question about the charger, I emailed and it took about three days to get a reply. Delivery was quick though and the price was reasonable. Would be a better shop if they answered questions faster.

Jack S.
0 people found this helpful

needed a new kettle

My old kettle finally gave up, so I needed a cheap replacement quickly. I found one here and the price looked fair. Delivery was slower than I hoped, it was almost a week, and the box was a bit battered by the time it reached me. The kettle itself works fine, it just wasn't the smooth experience I was hoping for.

Karen B.
1 person found this helpful

Sound value

Honest verdict is that it's good value for what you pay. I ordered a new hose reel and it arrived quickly with everything included. Customer service was easy to reach when I had a question about the fittings. Very pleased with the whole thing.

John A.
12 people found this helpful

The ceramic mugs

Bought the ceramic mugs after comparing around three other sets. The ones from here were heavier and felt more solid in the hand. They arrived wrapped individually so none were chipped. I liked that the price was roughly middle of the range, not the cheapest but not overpriced either. Solid set.

Amy S.
8 people found this helpful

The cable tidy

Bought the cable tidy box after looking at about four other options. The one from here was the most sensible size for my desk and the clips hold well. Arrived in two days with the box in good shape. I went with it because the reviews on the page matched what I got, which is more than I can say for the others I checked. Happy with it.

Gemma T.
1 person found this helpful

decent but pricey

Used to get my trainers from the big sports shops but I tried these after a mate said they were cheaper. Site is easy enough to use and the trainers came in a day earlier than they said. Price is a bit higher than I expected though, like a few quid more than the shop I usually use. Still fine for what I needed.

Mason P.
3 people found this helpful

been using them for years

Been ordering from them for about six years now and the bit I like most is how the order tracking actually matches what happens. Got a new pair of slippers in February that arrived a day early, and when I had a question about a size the chat reply came back within ten minutes. Never had a problem with a refund either, which I can't say for some of the bigger names. Will keep coming back.

Michelle D.
0 people found this helpful

Needed a birthday present

Needed a birthday present in a hurry for my sister so I went on here. Found something nice and it got to me the next morning. Only thing is the gift wrap option costs extra and I forgot to pick it. Still, it arrived on time so no complaints.

Rebecca Y.
3 people found this helpful

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About foxalien

Foxalien is an online shopping website based in the United Kingdom. The site is known for offering a range of products that appeal to shoppers looking for something a little different from the high street. Its catalogue has been built around quirky, playful and novelty items.

Customers shop through the website, which is where orders are placed and tracked. The company operates as a digital retailer, with its focus firmly on the online experience rather than physical shops.

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Online shopping | Tools & hardware

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