Waggel

I needed cover for my first car as I was starting a new job and couldn't drive it uninsured. The quote took a while to load on my phone and I had to retype my postcode twice. Once it went through the policy came through fine.

I bought the home contents policy after looking at four or five other providers and the difference in the excess options was the deciding factor for me. The sign up took about fifteen minutes and the documents came through right away. Happy with the choice so far.

I needed cover for our caravan after the old policy lapsed while we were abroad, so I was a bit anxious to get something in place quickly. The quote itself was fair but I found it rather fiddly to get the right level of cover ticked, and I had to ring twice to sort out a question about the storage address. Once it was all settled the policy documents arrived promptly and the cover is exactly what we wanted.

I needed contents cover for my flat after getting a new tenancy and I know the basics of these policies well enough. The quote was easy to follow and the price was fair, though the cover did take a bit longer to start than I'd been told. Once it was live everything worked.

Bought the gadget cover for my new phone and laptop, took about ten mins on the app. Price was fine for what it covers and the policy docs turned up in my inbox straight after. Nothing to complain about so far.

We picked Waggel for pet cover for our rescue dog after comparing three or four other sites. The quote was clear, I could see exactly what was covered and what wasn't, and the policy documents arrived straight away by email. Really pleased with it so far.

Compared a few pet insurance options before going with this for our cat and the difference was mostly in the claim limits. The policy documents took a day to show up in my inbox which was slower than I expected. Otherwise the cover is what I wanted.

Been with them for well over six years now and I would still pick them again. Renewals have gone up in line with everyone else but the cover has never lapsed and the phone line has always picked up quickly. Nothing has gone wrong that I can think of.

What struck me first was how often they kept in touch about my policy, with a letter whenever anything changed and a reminder before each renewal. I have been a customer for many years now and it has never felt like a chore. Everything I have needed has been there when I looked for it.

Needed cover for my van for a new job and the quote was fine but the sign up was a nightmare. The site kept logging me out halfway through and I had to start the whole thing again twice. When I did finally get the policy, the documents took nearly a week to show up. Could have been much smoother.

Compared with my old insurer, switching across was far less bother than I had feared and the new policy started on the date I asked for. I have been in insurance for years so I know how often switches go wrong, and this one didn't. The cover terms are pretty much what I was getting before for a bit less money.

I've been with them for nearly eight years and the renewal reminders still arrive a good few weeks before the date, which I appreciate. Last year they sent a short letter explaining a small change to the terms before it took effect, and that was all I needed to know. Renewal is always painless.

I work in insurance admin so I know the market reasonably well, and compared with the big comparison sites this was actually cheaper for the same level of cover. The one thing I noticed is that the policy wording is a bit denser than I'd like, so it took me longer to read through than I expected. Otherwise it was a fair price and the cover was what I wanted.

Compared with my old provider this was about a fair bit less for the same cover on my car, which is why I switched. The only niggle was that the documents took a day longer to come through than I expected, but the price made it worth it.

Compared with the comparison sites I usually use, buying direct here was simpler and I didn't end up with a dozen emails afterwards. The cover was about what I expected. First time with them and it went smoothly enough.

I bought pet cover for our dog and I'm sure most people would expect the policy to arrive by email straight away, which mine did. The one small annoyance was that the renewal reminder came through slightly later than I'd have liked. Otherwise a sensible, straightforward policy at a reasonable cost.

Honestly the quickest insurance I've ever bought, got my car cover sorted on my phone during my lunch break and the certificate was in my inbox before I'd finished my sandwich. Cheers Waggel, will see you at renewal.