Protect My Pet

What struck me most was how fast the claim money came back, a few days after I sent the vet invoice in. I know the cover inside out from years of insuring my old cat so I was checking the small print. Everything matched what I expected from my reading of it.

Compared with my last provider this is a fair bit more per month for the same dog, which I didn't expect. The cover for her hip problems is better though, and the old firm had a limit on that I'd forgotten about until I read the new policy. I did have to chase them once because a form didn't reach me, and the reply took two days. Still happy with the choice.

Got a policy for my kitten Mochi in like ten minutes on my phone during my lunch break. The quote page was clear and I could see the monthly payment before I put any card details in. Confirmation email came straight through and I've already forwarded it to my mum.

Switched from my old provider and this was way quicker to sign up with, took about ten minutes on my phone while waiting for the kettle. The old lot used to make me ring a number and wait ages. Cover has been fine so far and the emails about renewal are clear.

Bought a policy for my rescue lab, Biscuit, which is my first ever pet insurance. I wasn't sure what to expect but the sign up was simple and the policy document came through by email straight away. I rang them once with a question about waiting periods and got a proper answer from someone who knew what they were talking about.

The policy does what I need it to for my two Border collies and the price is fair for what you get. I checked a few alternatives and the excess options here gave me the best balance for my budget. Claims have been paid back promptly, usually within a week of sending the vet bills in.

Honestly this is a good policy for the money and I'm glad I went with them. The cover for my old Labrador's vet bills has been straightforward so far and the monthly payment comes out without any fuss. I'd be happy to renew with them next year.

The renewal page was the bit that sold me, it showed exactly what would change and when, which none of the others did. I'd looked at three other pet insurers first and kept getting vague answers about excess and waiting periods. Here it was all laid out on one screen so I could compare properly without ringing anyone up. Took about twenty minutes in total from start to finish.

Compared with the firm I had before, the sign up here was a lot quicker and I didn't have to ring anyone to get the paperwork sorted. The price was a bit higher than I'd hoped, though I suppose you get what you pay for. The welcome pack took about a week to arrive which was a little slow.

Compared with the other two pet insurers I looked at this one came out cheaper for the same level of cover, which is what got me. The quote was quick and the cover for my terrier's dental work is spelled out well. The only thing that bugged me was the claim form had to be posted in the end, which felt a bit old fashioned.

We got our puppy, a French bulldog, and I knew from past pets that cover is essential for that breed given the health issues. I've had pet insurance before so I know what to look for in the small print. The cover here is thorough, the waiting period is clear and the vet bills claim process was straightforward once I had uploaded the invoice. Good experience all round, and I'd sign up again without a second thought.

We needed cover quickly because our cat had started going off her food and we were booked to go away. I compared quite a few policies online and this one had the clearest list of what was covered. The quote came through in minutes and the policy documents landed in my inbox straight after I paid. Really pleased we went with them in the end.

First time I've ever insured a dog, so the whole thing was new to me. What stood out was how plainly the cover limits were written, no tiny print hidden in the middle. Set up the policy for our Staffie over the phone and the call took about twenty minutes.

The excess is higher than I'd like, and the monthly price is in line with the cheaper ones I looked at, so it's not a bargain. What I do like is that the cover for dental work is included without paying extra. Claim forms are easy to fill in and the money went into my account within the week.

I needed fresh cover once my previous policy ran out, as my spaniel is now getting on a bit. The quote was done online and the cover is sensible for an older dog. It's a little on the dear side compared with some, but I'm satisfied with it.

Would sign up again, took me about five mins on my phone at work. Didn't have to wait ages for anything or chase them up, which was nice. Only thing was the app kept logging me out for no reason.

I picked this over three others I'd got quotes from, mainly because the lifetime cover for my collie was clearer about what happens at renewal. The site let me change the excess and see the price shift straight away. Paperwork landed in my inbox the same afternoon.

The specific thing I had to deal with was the renewal quote, which went up quite a bit on my old tabby with no real explanation beyond age. I know the market has moved, but I'd have liked a clearer breakdown before it hit my account. The policy itself is fine and the claims I've made have been paid, just not as cheap as I'd hoped.

Pretty solid policy for my lurcher, cover's good and the app is decent. The claim for his leg got sorted fast, phoned them once and they sorted it there and then, no messing about. Would definitely go with them again, sign up was dead simple and the first payment went through no problem.