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Post Office Travel Insurance

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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

sorted and good value

I would say this is a very sensible way to cover a trip abroad. I bought an annual policy through the site, which took about twenty minutes, and the wording was clear enough that I knew what I was covered for before I paid. When I had to ring about a cancelled flight the adviser was patient and went through the paperwork with me step by step. I have no complaints and I shall be renewing next year.

Valerie H.
1 person found this helpful

Does the job

Yeah it does the job, got cover for a week in Ibiza and the price was alright. The site was a bit clunky on the payment page and I had to refresh it once. Cert came through fine though and that's all I really need.

Reece D.
1 person found this helpful

needed it for the cruise

We needed cover for our cruise and our existing policy had run out. I have been with them on and off for about fifteen years so I knew roughly what to expect. Adding the cruise cover was straightforward, the documents arrived by email within minutes, and the price was fair for two of us for a fortnight. Nothing has gone wrong yet, which is how I like it.

Barry W.
1 person found this helpful

Better than the comparison sites

I compared three other sites before picking this one and the difference in price for the same level of cover was noticeable. The cover details are laid out properly so I could see exactly what medical costs were included. Buying took a few minutes and I had my documents straight away. Happy with it for our summer trip.

Sarah G.
1 person found this helpful

Winter sports extra was included

I bought the annual policy with the winter sports extra for our ski trip to Austria. The sports section of the policy was set out clearly and I could see the cover for the equipment hire. Paying was straightforward and the documents came through by email within a few minutes. I have no complaints at all about how it was handled.

Tracey M.
1 person found this helpful

Pricier than the others

Compared this with a couple of other sites and it was noticeably more expensive for what looked like similar cover. The medical section was harder to find than on the others I checked. I went with it because I had already started the booking, but when I rang to ask about the excess the call took ages to get through and nobody could give me a straight answer. Not impressed with how it was handled.

Poppy R.
1 person found this helpful

Better than the price comparison sites

I had been using a price comparison site but this one came out a fair bit cheaper for the same level of medical cover. The policy wording was easier to follow than the others I had looked at. I paid online and the certificate was in my inbox within minutes. It made the decision very easy for our trip to Canada.

Amira M.
1 person found this helpful

Got it in five minutes

Literally got my cover sorted in about five minutes on my phone before a weekend away. The cert was emailed to me right away and I could save it to my wallet. Simple and no faff at all.

Ruby G.
1 person found this helpful

fine if you know your cover

If you already know which level of cover you need, this is quick and the price is decent. I have used them for a few years for city breaks. The only annoyance was the claim form asking for the same information twice, but it got sorted.

Craig V.
3 people found this helpful

Needed cover for the festival

Needed cover quickly because I was off to a festival in Portugal and had forgotten to sort it. Got it done on my phone in about ten minutes, which was a lifesaver. Cert came through to my email right away and I could screenshot it in case. Would do again.

Owen B.
2 people found this helpful

cheap and quick to sort

The price was the bit that got me, it was way cheaper than the others I looked at. Took about ten mins to get the cover sorted on the app and the cert came through straight away. Only thing is the app kept logging me out so I had to redo a couple of screens. Would use again tbh.

Phoebe R.
0 people found this helpful

Annual multi trip policy

Bought the annual multi trip policy for our skiing holidays and the winter sports extra. Took a few minutes online and the certificate was in my inbox straight away. We have been with them for years and it has always just worked.

Robert H.
3 people found this helpful

The excess was clear

First time I have bought insurance myself so I was not sure what I was looking at. The excess and the cancellation cover were laid out right at the top of the page, which I liked. Bought it for a week in Dubrovnik, paid in a couple of minutes and the policy arrived by email straight away.

Mia N.
1 person found this helpful

First time using them

This was my first time buying travel insurance and I was worried it would be confusing. The page explained what was covered and what the excess was before I paid, which helped a lot. Took about ten minutes and the certificate arrived in my email straight after. Glad I went with them for our trip to Italy.

Sarah M.
2 people found this helpful

Cheaper than the usual sites

I checked the usual comparison sites first and this came out cheaper for the same cover on our family trip to Spain. The baggage limit was clearly listed, which the others were vague about. Paid online and the policy was in my inbox a few minutes later. Good value for a family of four.

Catherine W.
1 person found this helpful

winter sports cover

Bought the winter sports extra for our ski holiday in Italy. The equipment hire cover was listed clearly. Cert arrived by email straight away, though the email went to spam first.

Martin H.
7 people found this helpful

Single trip cover for a city break

Bought a single trip policy for a long weekend in Lisbon. The cover for cancellations and baggage was clear and the price was lower than what I was quoted elsewhere. Documents arrived in my inbox right away. Good value for a short trip.

John D.
0 people found this helpful

sensible cover for the money

We needed cover for a two week trip to Florida and wanted something that would not cost the earth. I checked the medical limit and the excess before buying, which was easy to find on the page. The policy came through by email within minutes and the price was lower than the big brand I had been eyeing. Good value for what it covers.

Christine J.
1 person found this helpful

Multi trip cover for our family

We needed cover for several trips across the year, so we went for the annual family policy. Adding the children was simple enough and the total came in lower than the quotes I had from elsewhere. The documents arrived in my inbox within minutes, which was a relief when we were booking flights. I would say it is a sensible choice for a busy family.

Craig J.
3 people found this helpful

Sorted quickly and clear

I think this is a sound way to insure a holiday, and I was pleased with how easily it all came together. I took out a policy for a trip to Greece and the cover details were set out in plain English, which I appreciated. The documents arrived promptly by email and I found everything I needed without ringing anyone. A straightforward process from start to finish.

Janet E.
6 people found this helpful

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About Post Office Travel Insurance

Post Office Travel Insurance is the travel insurance arm of the Post Office, the high street network of branches and counters across the United Kingdom. The range covers single trip, annual multi-trip and cover for longer stays, along with options for families and older travellers who want cover suited to their own trips. Policies are arranged through the Post Office website and in branches, where customers can speak to staff about their cover before they travel.

The service is aimed at UK residents who want a familiar high street name behind their holiday protection, and it is commonly used alongside the wider Post Office financial services range. Customers can manage their policy online and make claims through the insurer's claims team, with documents such as the policy booklet and certificate issued for their records.

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Insurance | Travel insurance

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