Insurance Republic

Needed public liability cover for a small job I'm taking on as a self employed plumber, and had to have it in place before the client's start date. Got the quote and paid in one go on my phone while waiting for a train. Certificate came through as a PDF within minutes which the client accepted.

We needed buildings cover in a hurry after a burst pipe left the downstairs flat unliveable and the landlord's policy had lapsed. I looked at a few providers and this was the quickest to quote. But the claim side has been slow, the first reply took four days and I still don't have a date for the assessor.

I've had my motor policy with them since 2011 and renewed again this spring. Renewal letter came in the post as usual with the new price, and the phone line was answered by someone within a couple of minutes when I rang about adding my grandson as a named driver. Staff were patient with me, which I appreciate.

I've been with them for about six years now, mostly on my car policy with a bit of home cover added on. Renewals come round without any surprises and the reminder emails are handy. The one time I had to ring about changing my address it was sorted in one call and the adviser was friendly and quick.

Switched my home insurance here this year after comparing it against my previous insurer, and my renewal with the old company had gone up sharply. This one came out a bit cheaper on the first quote, but when the renewal arrived it had crept up again. The cover is similar to what I had before. I've been with them since the spring and the customer phone line has been helpful when I rang with questions.

I took out a motor policy for my wife's car after the old insurer raised their price considerably. The documents arrived promptly by email and I was pleased to see the cover and excess set out clearly. The renewal was handled by letter and I had no need to ring anyone during the year.

Went straight here after the comparison sites wanted me to go through three pages each. Got my van insurance quote in about five minutes on my phone, which was nice. Bit annoying that it wanted a copy of my licence photo uploaded when I had already typed all the details in.

Bought the comprehensive car policy on the site last Tuesday before picking the kids up from school. Quote came up quick, filled in the usual stuff about the car and my no claims, paid by card and the documents were in my inbox straight away. Didn't have to ring anyone which is what I wanted, cheers.

The renewal reminder landed about five weeks before my policy ended, which gave me plenty of time to compare the price with other sites before I committed. The new premium was a bit higher than last year but the cover level stayed the same and the documents were clear about what had changed. I did have to ring to confirm my no claims discount had carried over, and they sorted it in one call.

I needed life cover after moving in with my partner and wanted something simple to set up. Got the quote online and it talked me through the options without making me feel silly for asking. Policy confirmation arrived by email straight after I paid, and that was everything I needed.

Compared about four sites before going with this one for my home contents, and it came out a fair bit lower than the comparison sites were showing for the big brands. Sign up took a while because it asked for my address history twice. Policy was all there once I got through it.

I bought a pet insurance policy for my rescue dog after she swallowed a sock and the vet bill was scary. Signing up took about fifteen minutes, I entered her age and breed and the price was shown before I had to put any card details in. The policy documents arrived by email within the hour and I was shocked how simple it was. Glad I didn't wait longer to set it up.

The policy itself is sound and the premium is reasonable for what it covers. However, when I came to make a claim for water damage the process was rather drawn out, and I was asked for the same photographs twice. I'm told this is standard but it was not a pleasant experience. The claim was settled eventually.

Honestly really happy with this one. Got my travel cover sorted for a trip to Spain, the form was dead quick and the policy docs landed in my email within a minute. Only thing is the app kept logging me out when I tried to open the certificate, so I had to log back in twice. Still would use again tbh.

Compared this to the big bank's insurance app before I signed up and the rival one was much easier to use on my phone. This site kept timing out when I tried to add my bike to the policy, so I had to start the form again. Once I got it done the cover looked fine but it took ages to get the bike added.

I'm afraid the application itself was rather slow, as I had to re-enter my details twice when the page timed out. Once it was done the policy documents arrived promptly and the cover is what I wanted. The cost was a little higher than I had hoped, though I suppose that's to be expected for the level of cover.

Cover is good value for what you get, and I've bought pet insurance and car cover from them now. Quote is quick, the policy shows up in your account the same day, and the cover does what the summary says it does. Took a bit of digging to find the claims form but once I found it the process was fine.

The buildings and contents cover on the home policy let me pick exactly what I needed, so I wasn't paying for extras I'd never claim on. Adding the accidental damage section during the quote was quick and the summary showed the excess clearly. Documents came through straight away and the renewal has been just as easy since.

I needed cover for my first car in a rush before I started a new job that needed me to drive. Got a quote on my phone during my lunch break and paid straight away. The insurance docs were in my email before I got back to my desk, which made me look organised.

Took about ten minutes to get my van insured on their site, which was mad because I'd been dreading it. Asked me a few questions, showed me the price straight away and I paid on my phone. Certificate landed in my inbox before I'd even finished my tea.