74%Would buy again
Needed a cheap bit of sun after a rough winter at work, so I went looking for a package that didn't cost the earth. Found one with them, price was fair for what you get and the hotel was clean with breakfast included. Nothing to complain about for the money.
Read moreCompared with a couple of other operators, these were noticeably more expensive for a very similar itinerary. The first hotel was not as described and it took the team almost a week to offer any kind of change. Guide was pleasant enough but I was let down by how long it all took. Not something I'd rush to book again.
Read moreBooked a week in Japan through them and it was honestly a lot easier than going direct with the airline, which kept changing my flight times. The itinerary came through in one PDF and the guide met us at the airport like they said he would. Couple of bits of the schedule felt a bit rushed on day three, otherwise fine. Would use them again for sure.
Read moreLooked at a few different tour companies before picking these and they were in the middle on price. The trip itself was decent, good guide and the hotels were fine. The problem was the rebooking when our flight got moved, it took them a few days to reply and sort it out. Would consider them again but I'd want a quicker response next time.
The pickup point they gave me for the bus was a bit hard to find, I ended up walking round for ages. Once on board it was fine and the driver was lovely. Price was ok for what you get. Would be nicer with clearer directions.
Cancelled a city break in Edinburgh and the money took about two weeks to come back to my card. The booking itself was dead easy though, the app showed everything clearly.
Booked a weekend in York on the site, which was simple enough. I emailed about changing the room to a ground floor one and it took four days to hear back, so I'd have liked a quicker answer.
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Wendy Wu Tours is a British operator of guided group holidays and tours, taking travellers to destinations across Asia, Europe, Africa and the Americas. Its itineraries combine sightseeing with time for independent exploration, and the company is known for its small-group tours led by experienced local guides. Trips are booked through its website, which sets out the route, accommodation and inclusions for each departure.
The company's customers are solo travellers, couples and older holidaymakers who prefer a structured trip without the planning. Wendy Wu Tours has built its reputation on well-paced group travel that suits first-time visitors to a country as well as travellers returning to familiar places.
