100%Would buy again
Been using them for years for trips to the coast and the airport. Prices haven't crept up much and the drivers are always on time. Booking has got easier on the site over the years. Still the first place I look.
Read moreI first compared them with the coach, which was a bit cheaper on paper, but the coach would have meant two changes with a toddler. Welcome cost a little more than I'd hoped but the pickup was right outside our door. The booking page showed the full price before I paid, which I appreciated. The driver was friendly and waited while we got the buggy in the boot. Worth it for the ease.
Read moreBeen using them for about six years now, mostly for airport runs from Birmingham and the odd trip to the coast. The price has stayed pretty much the same over that time which I appreciate, nobody's ever tried to charge me extra at the last minute. Drivers are usually early and the cars are always clean. Once the booking was a few minutes late confirming but they sorted it out quickly. Rarely have…
Read moreI first compared them with the coach, which was a bit cheaper on paper, but the coach would have meant two changes with a toddler. Welcome cost a little more than I'd hoped but the pickup was right outside our door. The booking page showed the full price before I paid, which I appreciated. The driver was friendly and waited while we got the buggy in the boot. Worth it for the ease.
Landed late and needed a lift to Leeds, the trains had stopped. Booking was quick on the app. Driver was fine but was about fifteen minutes late because of the traffic on the M62, and the app didn't warn me until I asked.
I'd say the fare was very fair for the distance to Edinburgh airport. The driver was courteous and the vehicle was clean and comfortable. I did find the confirmation took a little while to arrive by email, which was a small bother, but it did arrive in good time before our departure.
Quicker than the train on paper once you add the walk to the station, and the car came to our door. A bit pricier than I'd have liked, but the driver was nice and talked about the local area. Booked from my phone on the bus.
Driver was early which was great but I had a bit of a fiddle getting the booking to go through, the postcode box kept rejecting my address. Once it was sorted the rest was smooth and the car was clean. Pickup was on time at the station.
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Welcome is a UK company that arranges airport transfers and car pickups for travellers, with a focus on making the trip between home, the airport and a hotel simple to arrange. Customers book online in advance, choosing a pickup time and destination, and the service covers arrivals at major UK and international airports as well as transfers to and from addresses across the country. The brand is aimed at holidaymakers, business travellers and families who prefer a booked driver to waiting for a taxi on arrival.
Bookings are handled through the Welcome website, where the price and pickup details are confirmed before travel. Its reviews from customers are published on Welcome's own pages and on independent consumer review sites, where people comment on punctuality, driver conduct and communication.
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