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Warner Leisure Hotels

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83%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Needed a quiet week away

I needed somewhere with a proper kids club so I could get a few days off from the school run and actually rest. The club was well run and the staff were good with my two. Our room was a bit small for four though and the wifi in the room barely worked, so I was on my phone in the lobby most evenings.

Lisa S.
0 people found this helpful

lovely pool area

The pool area is massive and the sun loungers are actually free before 9am which nobody mentions. Booked on the app in about five minutes between meetings. Room was fine, staff friendly, we got a lift from the airport no bother. Would go again.

Jamie C.
0 people found this helpful

The rep sorted everything

The rep at the resort sorted a room change within an hour of us asking, which was the detail that stood out. Booking through the site took about ten minutes on my phone. The pool area is nice and the sun loungers are free early. Quick and easy, would book again.

Eleanor S.
1 person found this helpful

Our third trip with them

We booked the all inclusive package for two weeks in the spring and it was exactly as described on the site. The food in the main restaurant was plenty and the evening entertainment was not too loud for us. The room had a proper bath which we were pleased about. The coach to the resort was a bit of a squeeze with the luggage but everyone was patient. Very happy with it all.

Pauline O.
1 person found this helpful

Compared a few before choosing

I looked at two other operators and a couple of independent villas before picking this. The package with the hotel and flights came out the cheapest for the dates we wanted. The hotel was spot on with the photos, room view was the sea like it said. Staff on the ground were helpful when the air con needed a reset.

Wayne M.
1 person found this helpful

better than my last trip

Way better than the last holiday I booked through a comparison site, no fees added at the end. Checked in on the app and the room was ready. Pool and beach were both close. Fine.

Zoe W.
0 people found this helpful

first time booking a package

The confirmation email had every flight time and transfer slot listed which I didn't expect. First time booking a package like this so I was nervous. The rep met us at arrivals and the coach was on time. The hotel pool was a bit busy in the afternoons but that's about it.

Owen L.
1 person found this helpful

needed a break after the surgery

We needed a break after my wife's surgery and somewhere with step-free access and a lift. I'd used a few operators before so I knew what to ask about. The booking went smoothly and the hotel had the accessible room we asked for. The return flight changed time a week before we left and the email about it came late, so we had to ring up to check.

Andrew H.
0 people found this helpful

Booked the coach transfer

I booked the coach transfer from the airport as an add on and it was clearly shown on the confirmation. The driver waited for everyone and dropped us right at the hotel door. Room was clean and the staff remembered our names by day two. Happy with it.

Stephanie T.
1 person found this helpful

Cheaper than the big names

Compared with the big high street travel brands this was about a hundred pounds less for the same week in a similar hotel. Nothing was hidden in the small print that I could see. The room was basic but clean and the beds were fine.

Caitlin R.
3 people found this helpful

Decent but dated

The verdict is it is a fine holiday but the hotel feels dated compared with newer places in the same price band. Pool and gardens are nice and the staff are pleasant. Breakfast was limited on the second morning and we had to queue. Would think twice before booking the same place again.

Jamie T.
1 person found this helpful

Way better than the last agent

Compared with the holiday firm we used for years this is a different world. We've been coming with them for about eight years now and the booking side is so much simpler, the flights and transfers are sorted in one go and nobody tries to upsell us at the airport. The hotel staff remember us from one year to the next which is nice. We go back every spring and I can't see us changing now.

Claire F.
2 people found this helpful

Needed a week with the kids

We needed somewhere with a proper kids club so I could get a few days off from work and actually rest. I've booked family trips before so I know what to look for in the transfers and the room layout. The booking page let me filter by child-friendly hotels which saved a lot of time. The only thing I'd change is the cancellation wording, which took me a while to find. Everything else worked the way I expected.

Gemma H.
0 people found this helpful

Disappointed with the room

I was disappointed with the hotel, the room was not as clean as the photos made it look and the bathroom needed a proper scrub. Reception took two days to reply when I emailed about it. Staff were polite on the phone but nothing really changed. Not one I would rebook.

Martin A.
3 people found this helpful

booked them in the end

Booked them in the end after looking at three other operators and a couple of independent apartments. Nothing else came close on value for the same flights and location. The confirmation came through straight away and the rep at the resort was on hand the whole week. Would happily go with them again for a family trip next year.

Amit B.
1 person found this helpful

Needed a holiday that was not a hassle

After a rough year I needed a week where someone else dealt with the flights and hotel. The booking was simple, I had confirmation the same day and the rep met us at arrivals. Everything ran smoothly and the room was just what I wanted.

Lucy M.
2 people found this helpful

Cheaper than the other sites

Compared with the other package sites I checked this came out about forty quid cheaper for the same flights and hotel. Booking took a while because the payment step asked me to log in twice. Room was clean and the pool was lovely, though the wifi at the front desk was patchy. Good enough.

Megan B.
5 people found this helpful

The kids club

booked the kids club week for my little cousin and she came back talking about it non stop. staff were really lovely with her and the activities were sorted every day. room was tidy and the pool is great. would book again!!

Megan T.
2 people found this helpful

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About Warner Leisure Hotels

Warner Leisure Hotels operates a group of holiday parks and hotels across the United Kingdom, offering self-catering lodges, caravans and hotel-style accommodation for families, couples and groups. The company runs its resorts with on-site facilities such as swimming pools, entertainment programmes, restaurants and bars, alongside activities designed for children and adults. Guests book directly through the company's website, which also presents its locations and accommodation types in detail.

Warner Leisure Hotels is known for its focus on short breaks and family holidays, and its parks are chosen by visitors who want a holiday without leaving the country. Its customers range from families with young children to older guests looking for a relaxed stay with scheduled entertainment and easy access to nearby countryside and coastline.

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Categories for Warner Leisure Hotels

Holidays & trips | Accommodation | Group holidays

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