89%Would buy again
The driver knew every stop on the route and had a story for most of them, which made the long days on the coach fly by. We've been booking with them for about six years now, and this was the third time we've had the same driver for part of the trip. They're organised and the hotels have always been clean and comfortable, so we keep coming back to them for our summer trips.
Read moreI'm afraid this trip was a disappointment against the brochure. The hotels were not quite as pictured and the tour timings changed twice without much notice. Our questions about the wheelchair access went unanswered for several days before I got a reply.
Read moreThis is our third trip with them now, and what we use most is the printed route sheet they send out before departure. It's had us in the right place every time, even when the coach was delayed for an hour outside Chicago. The hotels have been consistent and the guides always answer questions straight away. We'll keep booking with them while they keep running trips like this.
Read moreHonestly it was fine, the tour itself was good and we saw loads. The problem was the coach wifi, which dropped out every twenty minutes so we couldn't check the app for the next stop. Booking was dead easy though, took about five minutes on my phone. Would do it again but I'd bring a power bank and download the route before getting on.
The brochure made it look like we'd have a free afternoon in each town, but in practice most stops were only an hour and a bit. The coach was clean and the guide was friendly enough. When I rang to ask about the schedule the reply took three days, which annoyed me a bit. Booking itself was simple and the price was fair.
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Usaguidedtours appears to be a website offering guided tours and holiday trips within the United States. Its range is understood to centre on organised group and independent travel itineraries that take in major American cities and national landmarks. The company is aimed at travellers from the United Kingdom and elsewhere who want a structured way to see the country.
Bookings are made online through the company's website, which is where itineraries and trip details are presented to prospective travellers. Readers wanting to learn more about the company's specific services should consult its website directly.
