95%Would buy again
I bought an advance return to Whitby through the app after comparing a couple of coach firms first. The price was the cheapest of the lot once I'd added up the coach fare and the bus from the station. Boarding was simple, the app showed the platform before the screens did, and the ticket scanned first time on the way back.
Read moreVerdict is it got me from Hull to Leeds, which is all I wanted. The fare was on the high side compared with what I'd paid on another route. The train itself was tight on legroom for someone my height and the toilet was out of order. Still got there on time.
Read moreI've been travelling with them for years now, mostly to visit my sister in York and to see the grandchildren in Leeds. The booking is straightforward, the trains are generally clean and the staff are patient when you need a bit of help getting on and off. A few of the newer trains have much better seating than the old ones used to, and the on board announcements are clear. I'd not go anywhere…
Read moreNeeded to get to York for a mate's birthday so booked it last minute on my phone. Got a seat no bother. Bit annoying the app kept logging me out when I tried to pay but sorted itself in the end.
Verdict is it got me from Hull to Leeds, which is all I wanted. The fare was on the high side compared with what I'd paid on another route. The train itself was tight on legroom for someone my height and the toilet was out of order. Still got there on time.
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Transpennine Express is a passenger rail operator running intercity and regional services across the north of England and into Scotland. Its network links cities such as Manchester, Leeds, York, Newcastle, Edinburgh and Glasgow, with routes between the two coasts at its core. Tickets are sold through the company's website and app, at staffed stations and through ticket machines at the stations it serves.
Customers include commuters, business travellers, students and leisure passengers making journeys across the north and between England and Scotland. The company offers a range of ticket types, including advance fares, flexible tickets and season tickets, alongside onboard catering and seat reservations on selected services.
