Sunweb Ski

Compared with the coach tours we had taken before, this was a much more relaxed way to see the Alps. The chalet was warm, the meals were thoughtfully prepared, and our host gave us a proper briefing on the local runs. Everything was arranged in good time and I found the whole experience very agreeable indeed.

We booked the spring chalet package for a week of skiing with our daughter's family. Arrangements were clear and the paperwork arrived promptly after payment. The host was patient with the children and the meals were varied and plentiful, and our transfers ran without any bother at all.

Booked a chalet in Morzine last minute on the site and it was dead easy. Payment went through first time, confirmation email came straight away, and the transfers were on time. Rep at the chalet was sound too, no complaints really, would go again.

Compared to other agents we have used, this company is a steadier hand altogether. The booking process was methodical, the details were confirmed clearly, and the chalet staff handled a minor problem with the heating straight away. We were looked after throughout and the week went very well indeed.

I think this is a sound company to book with for a winter break. We chose the chalet package and the arrangements were clear from the outset. Our transfer was on time, the chalet host was attentive, and I did not feel I had been left to fend for myself at any point.

Needed a cheap week in Austria with a mate and the package deals were the only thing in budget. Booked it on the app, nothing went wrong, and the coach from the airport turned up exactly when it said it would. Good fun week, proper value.

Compared to the big online agents we used before, this was a far more personal experience. Booking took a bit longer because of a question about our dates, but the person we spoke to knew the resort inside out. We have booked three years running now and would not go back.

Having booked ski holidays for over twenty years I know the market well, and this company is clear about what you get. Prices are fair for the resorts they use and the chalet packages include the things most people actually need. The team on the ground in the resort handled a late change to our transfer without fuss, and the confirmation paperwork was precise.

This was our first time booking a ski package with them and it went smoothly from start to finish. The site walked us through the lift pass and transfer options without making it confusing. The resort staff were helpful when we arrived and the chalet was clean and warm.

Went with the half board chalet package after looking at three other companies. This one came out cheapest once the transfers were added on, and the food was properly good. The room was a bit cramped but the bed was comfy and the staff sorted our lift passes out in five minutes.

We first booked with them when the children were small and we have been going back ever since. Why we keep returning is simple: the chalets are looked after, the transfers are reliable, and the staff know their stuff. This year the host remembered our ski preferences from last time, which made the first morning much easier for everyone in the family.

The detail I found most helpful was the welcome talk the host gave on our first evening. It covered the ski routes, where to get the best coffee, and how to get back if the weather turned. Very sensible and well organised, and we felt looked after throughout.