85%Would buy again
This was my first time booking a holiday home rather than a hotel, and I compared it with a well known hotel chain first. The place in Cornwall was cheaper and had its own garden, which the hotel didn't. Booking was easy to follow, I just wasn't sure about the deposit at first. Host replied to all my questions quickly. Nice first experience.
Read moreI'm afraid I have to say the booking itself was rather a disappointment. We had a question about the arrival time and it took the best part of three days before anyone got back to us. The cottage was clean and very pleasant when we arrived, but the wait for an answer did rather spoil the start. I don't think I'd be in a hurry to book again.
Read moreCompared it with a couple of other holiday cottage sites before booking and this one came out a bit dearer for the same place. The cottage itself was lovely though, clean and in the spot shown on the photos. The booking took a few days to get confirmed by email which was a bit slow, and I had to chase once. Would probably look here again but I'd check the other sites first.
Read moreHad to book a place in Bath at short notice for a work trip. Booking was quick and the confirmation came straight away. Host messaged to say the key collection had changed and it was a bit confusing at first. Place was clean and the bed was good. Solid enough.
Booking the flat in Brighton was easy enough, just a few taps on the app. The only niggle was the wait for the confirmation email, which came about an hour after I'd paid. Once that landed everything was fine and the check in instructions were clear.
Booked a flat in Edinburgh on my phone on the bus, took about five minutes. The photos matched what we got. Only niggle was the check in time was earlier than I'd expected so we had to wait for the keys. Otherwise good.
First time I've ever booked a holiday home instead of a hotel and I was dead nervous about it. The photos on the listing matched the place exactly, which honestly surprised me. Booking took maybe ten minutes on my phone and the confirmation came straight through. Would use them again for a girls weekend.
Booked a cabin for a mates weekend and it was sorted in a few taps. Place was clean and the hot tub worked. Only thing was the wifi was dodgy so streaming was out. Still a solid trip.
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Secret Stays is a UK holiday company that offers a curated selection of hotels and boutique stays, with a focus on properties that are off the beaten track and distinctive in character. The brand presents its accommodation through an online booking platform, where guests can browse properties, compare options and reserve directly. Its customers are couples and small groups looking for individual places to stay rather than large resort hotels.
The site describes each property with photographs and practical details so that travellers can judge the setting and facilities before they book. Secret Stays is best known for its emphasis on character-led accommodation across the United Kingdom and selected destinations abroad.
