85%Would buy again
This was my first time booking a holiday home rather than a hotel, and I compared it with a well known hotel chain first. The place in Cornwall was cheaper and had its own garden, which the hotel didn't. Booking was easy to follow, I just wasn't sure about the deposit at first. Host replied to all my questions quickly. Nice first experience.
Read moreI'm afraid I have to say the booking itself was rather a disappointment. We had a question about the arrival time and it took the best part of three days before anyone got back to us. The cottage was clean and very pleasant when we arrived, but the wait for an answer did rather spoil the start. I don't think I'd be in a hurry to book again.
Read moreCompared it with a couple of other holiday cottage sites before booking and this one came out a bit dearer for the same place. The cottage itself was lovely though, clean and in the spot shown on the photos. The booking took a few days to get confirmed by email which was a bit slow, and I had to chase once. Would probably look here again but I'd check the other sites first.
Read moreI'm afraid I have to say the booking itself was rather a disappointment. We had a question about the arrival time and it took the best part of three days before anyone got back to us. The cottage was clean and very pleasant when we arrived, but the wait for an answer did rather spoil the start. I don't think I'd be in a hurry to book again.
Share your own experience to help other customers. Your review is published under your name.
Secret Stays is a UK holiday company that offers a curated selection of hotels and boutique stays, with a focus on properties that are off the beaten track and distinctive in character. The brand presents its accommodation through an online booking platform, where guests can browse properties, compare options and reserve directly. Its customers are couples and small groups looking for individual places to stay rather than large resort hotels.
The site describes each property with photographs and practical details so that travellers can judge the setting and facilities before they book. Secret Stays is best known for its emphasis on character-led accommodation across the United Kingdom and selected destinations abroad.
