79%Would buy again
I booked a rail day out for my wife's birthday and it was the right choice. Her main concern was the walking involved, and the company were good enough to outline the stops in advance. The guide was knowledgeable and the staff were courteous throughout. We enjoyed a relaxed and memorable day.
Read moreHaving travelled on a good number of heritage and rail excursions over the years, I found this one below standard. The schedule on the site did not match what happened on the day, and the carriage heating was not working on the return leg. The guide was pleasant enough but the whole thing felt rushed and a bit overpriced for what was offered.
Read moreWhat struck me most was how clearly the timings were set out when I booked the Settle to Carlisle trip for my sister and myself. The confirmation arrived promptly and I found the details on the site easy to follow, which I did appreciate given my eyesight is not what it was. The staff on the day were courteous and the carriage was comfortable and clean. We didn't need anything else and I'd be…
Read moreWe looked at three or four other day trips before choosing this one, mainly for the price and the length of the route. The detail that stood out was how clearly the timings were laid out on the site. The day itself was pleasant, though we'd have liked a bit more time at the final stop.
We tried a different rail tour company a couple of years ago and this one is a step up. The booking page is clearer and the boarding was better organised. The only niggle was the wait for the toilets on the train.
We needed something the whole family could do over the summer holidays without me planning every step. We compared a few options and this was the easiest to book. The trip itself was good, though the lunch was pricier than we expected.
We've been doing the Cotswolds rail day with them for about nine years now and it's always been well run. This year the timetable had changed slightly so the stop for lunch was shorter than before, which was a bit of a shame as the group wanted longer in the village. The crew sorted out the reshuffle on the day and everyone got fed. Still the one we pick when the family gets together.
I booked their autumn steam trip for my husband's birthday and it was lovely. The reply to my booking query did take a couple of days though, which I thought was a little slow.
I booked the rail excursion for a group of six and the process was efficient. The one small matter was that the group discount was not applied automatically, and it took a couple of emails to sort out. Once on board the staff were attentive and the scenery was splendid.
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Rail Discoveries is a UK tour operator that sells rail-based holidays and trips, combining train travel with accommodation, guided experiences and itineraries across Britain and further afield. The company builds its packages around the railway itself, so travellers can explore destinations by train while the rail ride forms part of the holiday. Its website is the main point of contact, where visitors browse trips, compare options and book online.
Its customers are a mix of independent travellers, couples and groups looking for an unhurried way to see the countryside and historic towns. Rail Discoveries presents its trips as a considered alternative to driving, with the emphasis placed on scenery, heritage lines and the experience of travelling by rail.
