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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

better than the other site

This was a lot easier to use than the other site I tried first, which kept timing out on my phone. The dates and pitch options loaded straight away here. The stay itself was fine and the team at reception were friendly.

Sarah H.
1 person found this helpful

The lodge upgrade was worth it

We upgraded to a lakeside lodge for a family reunion and the extra cost felt justified once we saw the view. The booking flow let us add the upgrade without starting over. Everything matched the photos and the decking was great for the kids.

Paul K.
2 people found this helpful

Needed a last minute break

Needed somewhere to go at short notice after a work mess. Found a cabin for the weekend and booked it on my phone in about five minutes. Check in was simple and the cabin was ready when we turned up.

Matthew M.
1 person found this helpful

The map view sold it

The live map showing which pitches were still free was the thing that made me pick this over two other sites I'd looked at. I could see the hook ups and where the toilet block was before paying anything. We got a pitch right by the lake and it was just as shown.

Zoe P.
2 people found this helpful

slightly pricier than the usual

Compared with booking direct through the campsite, the site was a bit dearer for the same pitch, though I did appreciate being able to pick my spot on the plan. The booking itself went smoothly and the confirmation arrived promptly. Staff on the phone were helpful when I had a question about the arrival time.

Joan M.
2 people found this helpful

The photos on the site

What got me was how many real photos there were of each pitch, not just stock shots. The pitch we got was close to the picture but the bins were a bit further away than I expected. Otherwise it was a decent weekend.

Kieran S.
0 people found this helpful

a proper family caravan holiday

This is the one I'd tell anyone to go with if they're after a caravan break. The pitch information was accurate and I could see the on site shop hours before we booked. Staff were patient with our questions about the electric hook up and the caravan had everything we needed for a week, with the view across the fields and a bit of sun most afternoons.

Gillian F.
1 person found this helpful

Checked a few before choosing

I'd checked a few holiday parks before settling on this one because we wanted a dog friendly pitch with a bit of space. The booking process was straightforward and the policy was clear. Pitch was a little smaller than I'd hoped but staff offered to move us to a bigger one and it was sorted quickly, which I appreciated.

Scott D.
1 person found this helpful

Better than booking elsewhere

Compared with the big online agencies, booking direct here saved me a fair bit on the caravan fees and the confirmation was clearer. I've been coming for years and they've never changed the process on me. The only thing I'd note is the email reminders could come a bit sooner.

Gillian J.
1 person found this helpful

Lodge was a bit tired

Booked a lodge with a hot tub and the online booking was fine, but the lodge looked tired compared to the photos. The hot tub cover was torn and the cleaning on arrival was patchy in the bathroom. Staff did come and sort the hot tub within a day, which helped.

Matthew L.
1 person found this helpful

Needed a dog friendly spot quick

Needed somewhere to take my dog at short notice and this came up first. Booked it on my phone in like five mins, pitch was fine, dog loved it. Only thing was the wifi was dodgy but we weren't there for that anyway.

Bradley B.
3 people found this helpful

Booked the hot tub lodge

Booked the hot tub lodge for my partner's birthday on the app. Took about three minutes and the confirmation came through straight away. Lodge was clean and the hot tub was already filled and warm when we got in.

Jake L.
2 people found this helpful

first time booking and it was easy

The live availability on the pitch plan was the first thing I noticed and it saved me ringing round. Booked a caravan pitch for a long weekend in August and the confirmation email came straight away with everything I needed.

Hayley E.
12 people found this helpful

A bit more than other sites

Compared with other holiday parks in the same area, the price was on the higher side for a basic pitch. The booking process was clear enough and I liked being able to choose my own spot. The site was well kept when we arrived.

Amy P.
1 person found this helpful

good value and easy to book

Having stayed at a fair few parks over the years, this one stands out for the value. The booking took two minutes and the price was what I'd expect for a mid week stay. Facilities were tidy and the lodge was just as described.

Mark C.
1 person found this helpful

Exactly what we wanted for the week

We've been using this site for our summer caravan breaks for years and it's still the easiest booking we make. The pitch info is accurate, the price is clear from the start and the facilities are kept up. This year we had a lovely pitch near the play area and the staff were very accommodating with the late arrival time.

Helen T.
1 person found this helpful

Fair enough but the wait was long

I'd say it's a reasonable service, though I did find the sign-up rather longer than I'd have liked. We'd paid for the holiday in March and the final details didn't come through until nearly three weeks later, which meant a few anxious phone calls. Once it was sorted, the stay itself was perfectly pleasant, and the staff on the park were helpful.

Raymond P.
1 person found this helpful

Needed a pet friendly place

We needed somewhere that allowed our dog, which is harder to find than you'd think. After checking three other sites I went with this one because the pet policy was clear. The booking was fine but the deposit took a while to show as paid, which was a bit annoying.

Jessica D.
2 people found this helpful

compared a few before booking

Looked at about four sites before picking this one, mainly because the pitch plan showed the actual layout of each field and you could see where the hook ups were. The price was roughly in line with the others once you add the extras, and the booking took maybe ten minutes on my laptop. Only thing was the confirmation email took a while to arrive.

Eleanor A.
1 person found this helpful

Lovely lodge for the week

We booked a lodge with a hot tub for our anniversary week and it was exactly as described on the site. The check in went without any fuss and the lodge was spotless when we arrived. We have already pencilled in next year.

Derek B.
0 people found this helpful

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About Park Holidays

Park Holidays is a British holiday company that operates holiday parks and caravan sites across the United Kingdom, offering static caravans, lodges and holiday homes for rent and purchase. The company is best known for its family-focused parks, which combine accommodation with on-site leisure facilities such as swimming pools, play areas and entertainment programmes. Its guests are largely families, couples and older holidaymakers looking for a self-catering break within the UK.

Bookings are made through the company's website and by telephone, and the parks are run by on-site teams who manage check-in, maintenance and guest services. Park Holidays also sells holiday homes to owners who wish to use them for their own breaks and let them out when not in use.

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Holidays & trips | Sun & all-inclusive

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