89%Would buy again
Honestly the legroom was the first thing I noticed and it made the eleven hour flight way less awful. Crew were chatty and kept topping up the water. Booked it on my phone in like five minutes too. Would fly with them again for sure.
Read moreI needed to get to Nairobi quickly for a funeral so I had no real choice on dates. The fare was expensive compared with what I'd seen on other sites, and the booking process kept timing out before I could pay. When I finally got through the flight was fine but I'm not sure I'd use them again.
Read moreCompared with flying via Dubai, which I have done before, this was a far more direct route and I did not have to change planes. Their booking site is a little dated but it got me to the payment page without any trouble. The seats were comfortable enough for a long flight and the meal was better than I had expected. I would not hesitate to book again.
Read moreHonestly the legroom was the first thing I noticed and it made the eleven hour flight way less awful. Crew were chatty and kept topping up the water. Booked it on my phone in like five minutes too. Would fly with them again for sure.
I needed to get over to see my mum who's been poorly, so cheap fares were the priority. Booking was quick on my phone, I was done while waiting for the kettle. The flight was comfortable and everything went to plan. Really pleased.
Bought extra baggage allowance when I booked and it was way cheaper than paying at the airport. Booked everything in one go online and the bag was added straight away. Flight was on time and the crew were helpful with the overhead bins. Good value for what you get.
I needed a direct flight to Nairobi for a work trip and I'd compared a few options first. This one had the best timing and the fare wasn't bad at all. Booking was straightforward and the flight left and arrived on time. Would book again.
Picked my seat on the app when I booked and it was done in a minute, no faff. The flight was on time and the seat was comfy enough. Quick and easy, nothing else to add.
Went with them because the fare was way cheaper than the others I looked at for the same dates. Flight was on time, the food was actually hot and the wifi worked which was a bonus for a 9 hour flight. Would fly them again for sure, the seats were decent for a cheap fare.
Honestly it's one of the more comfortable long haul flights I've taken, with the seats giving a decent amount of room. The food was served warm and the crew kept checking on everyone. Booking through the site is simple if you know your dates. Would happily fly them again.
Compared with flying via Dubai, which I have done before, this was a far more direct route and I did not have to change planes. Their booking site is a little dated but it got me to the payment page without any trouble. The seats were comfortable enough for a long flight and the meal was better than I had expected. I would not hesitate to book again.
My dad took a bad turn so I needed a flight out to Nairobi with about two days notice. I'd looked at a few airlines and the fares were all stupid money, but this was reasonable for last minute. Booked online, got the seat I wanted, and the flight went out on schedule. Grateful.
Got the inflight wifi for the whole flight which I didn't expect at all. Booked the flight plus the wifi pass in one go on the app, super quick. Cabin was clean and the seat recline was decent. Yeah, would fly with them again.
Booked a return to Nairobi for my sister's wedding, I'd compared a few carriers first and their fares to Nairobi were the best of the lot for the dates I needed. Booking on the site took about ten minutes, seats were chosen during checkout, and the flight left on time. Happy with it.
Went with them instead of the usual cheap airline and honestly glad I did, the seat was roomier and the food actually came hot. Booking was easy on the app, didn't have to ring anyone. Only thing I'd say is the check in queue at Heathrow was a bit mad but that's not really on them.
Share your own experience to help other customers. Your review is published under your name.
Kenya Airways is the national carrier of Kenya, operating scheduled passenger and cargo flights from its hub at Nairobi's Jomo Kenyatta International Airport. The airline serves a network of destinations across Africa, along with routes to Asia, Europe, the Americas and the Middle East, and it is a member of the SkyTeam alliance. Its customers include business travellers, leisure passengers visiting East Africa, and diaspora families travelling between Africa and the rest of the world.
Tickets are sold through the airline's website, its mobile app, travel agents and partner channels, and passengers can manage bookings, seat selection and check-in online. The carrier is known for its connections through Nairobi, its Sky Miles loyalty programme and its cargo operations, which carry perishable goods such as flowers and produce.
