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78%Would buy again

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This score is based on 9 real reviews

Reviews (9)

booked a hotel room for a work trip

I've stayed in plenty of business hotels and this one booked through their site with the corporate rate, which I'd not seen elsewhere. The room was a standard double with a proper desk and decent blackout curtains. Check in was quick and the lift was working, which is more than I can say for some places. Good value for a midweek stay.

Mark T.
0 people found this helpful

Booked on the way to work

Needed a room for tonight as my train got cancelled so I was on my phone at the platform. Booked through the app in about two minutes, card saved so no typing. Got the confirmation email and the check in was quick, just showed the code on my phone. Room was basic but clean and the wifi worked which is all I needed. Would use again.

Nathan P.
6 people found this helpful

Booked the flexible rate for a conference

Went for the flexible rate on a standard room because the conference dates were still up in the air. Cancelling was simple through the account page and the refund came back within a few working days. Room was a proper business standard with a good desk and fast enough wifi. Check in staff knew the conference booking straight away. Solid choice for a midweek trip.

Darren O.
0 people found this helpful

Cheaper than the usual chain

Compared it with the usual big chain hotel near the station and this was a good bit cheaper for the same dates. Booking was simple and I got a sensible room with a decent shower. Breakfast was extra but reasonably priced and the coffee was actually drinkable. Would book again for a city break.

Amy K.
8 people found this helpful

Fine but the check in was slow

Room was fine, nothing wrong with it really. Check in took ages though, the desk had one person and there was a queue of about ten of us. Booking on the app was quick. Probably wouldn't rush back but it did the job for one night.

Laura C.
8 people found this helpful

needed somewhere close to the hospital

My sister was having a procedure at the hospital in Leeds and we needed a room close by for a few nights, so I looked for something quiet and convenient. I booked through the site and found the staff on the phone very patient when I asked about early check in, which was kindly arranged. The room was clean and comfortable, the bed was good and there was a proper kettle. I'd happily use them again for family visits.

Kathleen D.
1 person found this helpful

Better value than the other sites

Checked a few other booking sites first and this one came out cheaper for the same room and dates. The price was a bit lower than the rate I'd seen elsewhere, though the cancellation terms were stricter. Booking took a couple of minutes and the confirmation was instant. The room was tidy and the shower was good. Decent for the money.

Daniel O.
7 people found this helpful

really good for a last minute trip

Honestly one of the better booking experiences I've had. Found a room the night before, paid on the site and the confirmation email landed instantly. Stayed two nights, room was fine, bed was comfy and the wifi actually worked. Would use again.

Jake V.
8 people found this helpful

The room was nothing like the listing made it look

The room photos on the site made the place look a lot bigger than it was in real life. It was clean and the bed was fine, but there was barely space to get round the case. Booking itself was easy enough and I got a confirmation straight away. The area was handy for the bars and I'd rather it was honest than fancy. Probably wouldn't go back.

Finley M.
7 people found this helpful

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About Arena Hotels

Arena Hotels is a hotel group whose website presents a selection of accommodation options for leisure and business travellers. The company sells hotel rooms and short breaks, with booking handled directly through its online channels. Its customers are individuals and couples planning city stays and holidays who want to compare properties before committing.

The site lays out each property with room types, location details and facilities, allowing guests to make a booking without visiting an office. Arena Hotels presents itself as an online-first business, with customer contact and booking support handled through its digital platform.

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Holidays & trips | Accommodation

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