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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

lunch sorted for the week

Needed a bit of cheap lunch sorting for the week, and the bakery bundle works out fine per item. Got through it all without throwing much away. Simple to order on the app.

Simran L.
1 person found this helpful

Delivery was a mess

Ordered on Friday for Saturday delivery and it didn't turn up until Monday. Support took ages to reply, like two days, and then just said sorry. The food itself was fine when it arrived but I'm not waiting that long again.

Joe W.
1 person found this helpful

Kind to my son's diet

I'd not expected the team to be so helpful when I rang about my husband's allergy, but they went through every item with me patiently. The labels are clear and the gluten free range is good. Delivery came exactly when promised, and the driver carried the box to the door. I have recommended them to my neighbours already.

Patricia O.
6 people found this helpful

Never had a problem

We have used them since before the pandemic and I have never had a problem. Compared with the other box schemes we tried, the produce lasts longer in the fridge and the variety is better. The delivery slots are sensible and the same driver usually comes, which I like. Simple, and it has kept us happy.

Joan H.
1 person found this helpful

Never let us down in years

We have ordered from them for about six years now and the quality has stayed just as good. The bread arrives still warm from the freezer pack, and the staff on the phone know us by name. Prices have crept up a little but not out of line. Our Sunday lunch wouldn't be the same without them.

Valerie B.
1 person found this helpful

pesto was better than the others

The basil pesto was the first thing I noticed when it arrived, it had a proper green colour and tasted fresh. I'd looked at two other brands and a deli before picking this one. The jar is quite small for the price, which put me off a bit. Would still get it again for pasta night.

Leanne L.
1 person found this helpful

Better than the usual supermarket

Compared to ordering my usual weekly shop from the big supermarket this felt much more personal, with real descriptions of where things come from. First time ordering so I wasn't sure what to expect. Delivery window was clear and the driver was friendly.

Catherine N.
1 person found this helpful

Good value for the money

Bought the family pack of their mixed bakery bundle, which works out cheaper per item than buying the same bits separately locally. Everything arrived in one go and I got three meals out of it. Good value, nothing wasted, and I haven't had to top up with extras this month which saves money.

Priya W.
6 people found this helpful

Needed a decent cheese box

I needed a proper cheese box for a dinner party and I know my cheese, so I was fussy. The selection was good with a couple of unusual British ones I hadn't seen anywhere else. Packaging kept everything cold and the cheese was ripe but not runny. Only small gripe is the chutney they sent was a smaller jar than the photo suggested.

Liam T.
1 person found this helpful

Needed a cheap lunch

Needed something cheap and filling for work lunches. Ordered a few days of meal boxes and they were actually really tasty. Easy to reheat and the portions kept me going all afternoon. Ordering was quick on the app, I'd do it again.

Sam T.
4 people found this helpful

The chutney never changes

The little jar of onion chutney that comes with the cheese board is the thing I look forward to most. I've been buying from them since they were a market stall and it still tastes the same. Ordering is simple and they've never once got my address wrong. Lovely to have a company that stays consistent.

Lisa B.
2 people found this helpful

A bit dearer than the local shop

I'll admit the bread from Sephra is dearer than what I get from the baker in town, and I did think twice before ordering. The loaves do keep a good few days though, which I didn't expect. When I rang with a question about the delivery slot the lady was perfectly pleasant and sorted it out. I wouldn't say it's a bargain, but I don't regret trying them.

Anne N.
3 people found this helpful

Needed something for the flat

Needed something quick for a dinner with my flatmates and this was perfect. Ordered on the app, pick the time you want. Food was good, tasted proper and the portions were big enough for everyone. Will definitely use again x

Katie A.
1 person found this helpful

The pesto came in a jar

Got the basil pesto in a jar after seeing it on someone's story and I was not expecting much. It arrived in a cool bag and the jar was intact, which was good. The flavour is really fresh and it went on pasta that night, tasted like it was homemade. Delivery was quick too, got it the next day. Will get more.

Lucy B.
2 people found this helpful

Quick and easy

Really good, would order again. Got my order in on my phone during a lunch break and it took about two minutes. The bits I got were fresh and the updates came through every step of the way so I wasn't left wondering. Nothing to complain about.

Amit P.
0 people found this helpful

needed gluten free options

I needed gluten free options because my son was just diagnosed and I was panicking about what we could eat. They had a clear range with labelling I could trust, and the team answered my questions about cross contamination without making me feel silly. Food arrives chilled and in good condition. We've switched most of our weekly shop to them now and the stress of planning meals has gone down a lot.

Rebecca M.
0 people found this helpful

better than the old place

Switched from our old local butcher to these for a joint of beef for Sunday. The quality was better than what we used to get and the price was about the same. Long-time customer of the butcher but they never delivered so this has been a big help. Packed well, meat still cold when it came.

Kevin D.
1 person found this helpful

Cheese came sweating in the box

Sephra's cheese box arrived with the brie already sweating through the packaging, which put me off a bit at first. Tasted fine once it came up to room temp though. Only thing I'd change is they could mention the cooling pack on the site, I was in the kitchen panicking for a bit. Ordering was quick and easy, the basket saved everything I'd put in it. Would order again.

Jonathan R.
9 people found this helpful

Tried the coffee beans

I tried the coffee beans after comparing three or four other roasters online first. The beans are roasted to order and you can tell from the smell when you open the bag. Flavour is bright and clean, lots of fruit notes in the filter brew. Price is about average for specialty beans, not the cheapest but fair. The bag arrived a day later than they quoted, though the tracking page was accurate about it. Happy with the purchase.

Lewis T.
2 people found this helpful

the sourdough loaf

Bought the sourdough loaf and a jar of their cultured butter. Crust was properly blistered and the crumb had the open holes you want from a long ferment. Came packed in a cool bag with ice packs and still felt fresh a couple of days later. Best I've had delivered.

Bradley P.
1 person found this helpful

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About Sephra USA

Sephra USA is the American arm of Sephra, the German maker of Sephra milk frothers, tea and coffee products and related kitchen accessories sold under its own brand. The range centres on hand-operated and electric milk frothers for home baristas, alongside coffee and tea specialities that suit the same kitchen routine. The company sells its products through its own website and through selected retail partners, with the brand positioned for people who prepare drinks at home rather than in cafés.

Sephra USA presents its products with a focus on simple preparation and consistent results for everyday use, and its website sets out the models and their intended uses in plain terms. Its customers are mainly home coffee drinkers and those who enjoy making lattes and cappuccinos without commercial equipment.

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Online shopping | Homeware | Food & drink | Order online

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