Top positive review
Green tea sachets arrived fast
Ordered the green tea sampler last week and it turned up in two days, which was quicker than I expected. Tastes proper, will be reordering when these run out mate.
Read more–No score yet
Ordered the green tea sampler last week and it turned up in two days, which was quicker than I expected. Tastes proper, will be reordering when these run out mate.
Read moreGot the chai blend and it tastes good, bit of a kick. Pricier than what I usually get though, and the delivery took longer than I thought it would. Still might order again.
Read moreWe first started ordering when the kids were small and we needed something that wouldn't cost the earth, and we have stayed loyal ever since. The family favourite is the everyday blend, which everyone agrees on, and the tea itself has stayed reliable through all the years. When we had a query about a missing item the customer service team sorted it within a day, which I really appreciated after a…
Read moreOrdered the green tea sampler last week and it turned up in two days, which was quicker than I expected. Tastes proper, will be reordering when these run out mate.
I tried a couple of other tea subscriptions before picking this one and the blends here are noticeably fresher than what I was getting from the big supermarket brand. The loose leaf actually smells of something when you open the bag. Ordering was simple and the tea arrived in good time, though I did wish the subscription reminder emails came a bit less often than they do.
First order and the first thing I noticed was how solid the tea tins were, they feel proper and not like cheap packaging. The green tea was a bit grassier than I expected so I'd probably try a different one next time. Delivery was a day later than the site said it would be, which annoyed me a little.
We needed a cheap, reliable brew for the builders' flask and the value bags here fit the bill. Works out well per cup and the taste holds up in milk. Reordered twice now without fuss.
Honestly this is the nicest first order I've had from a tea company online. The packaging kept everything fresh and the blend I tried tastes exactly as described. I'd happily order the rest of the range next.
This is the best cup of tea we have found in years and we have tried most of the local shops. The Assam is rich without being bitter. Ordering took a few minutes and the parcel came when promised.
Got the chai blend and it tastes good, bit of a kick. Pricier than what I usually get though, and the delivery took longer than I thought it would. Still might order again.
Ordered the matcha tin first, mainly because I wanted to try proper matcha at home. The powder mixes well with a whisk and the flavour is smooth. Delivery was on time and nothing was damaged.
We go through a fair amount of loose leaf in our house and I needed something that wouldn't break the budget every month. The larger caddies here come out cheaper than the local deli, and the sencha is good quality for the price. The one thing I'd change is the delivery window, which is a bit vague, so someone has to be in to take it.
I have been a customer for a good few years now and the thing I keep coming back to is how consistent the blends are. The Lapsang tastes the same as it did when I first ordered. The only niggle is that the price has crept up a little over time.
We needed a decent tea for the office kitchen that didn't cost a fortune, and the bulk bags here work out a lot cheaper per cup than the coffee shop chains. The breakfast blend is strong enough for the team and nobody has complained yet. I've set up a standing order so it doesn't run out, which saves me a job every month.
Compared to the big name online tea shops this works out a bit cheaper per 100g for the same sort of blend. The delivery charge put me off at first but the bigger order made it worthwhile. The English breakfast tastes fine, nothing to write home about but it does the job every morning.
I would say the tea is pleasant enough, though the colour of the Darjeeling in the photos is far richer than what arrived in the packet. The flavour was a little thinner than I had hoped for the price I paid. The order itself was straightforward to place and the delivery was prompt.
I have ordered the same Assam and Earl Grey for many years now and they have never let me down. The quality is steady and the prices have stayed fair. Service has always been courteous when I have needed to ask something.
Compared with buying tea from the high street shops this is far better value for a daily drinker. The English breakfast in the big bag makes a proper strong cup and lasts ages. Ordering took two minutes and it turned up in three days.
We first started ordering when the kids were small and we needed something that wouldn't cost the earth, and we have stayed loyal ever since. The family favourite is the everyday blend, which everyone agrees on, and the tea itself has stayed reliable through all the years. When we had a query about a missing item the customer service team sorted it within a day, which I really appreciated after a long time as a customer.
Got the tasting selection as a first order and the little sachets were a nice surprise, the rooibos was my favourite. Took about three days to arrive which was fine but a bit slower than I expected. Would order a full size bag next.
Bought the sample pack with the earl grey and a rooibos to start with. The earl grey has a proper bergamot hit and I've already reordered the full size. Checkout took about two minutes and everything arrived well packed.
I have used several tea merchants over the years and this one compares well with the more established names. The Ceylon is brisk and clean and I have found it suits the morning. Ordering was simple and the parcel arrived in good condition.
I took a punt on the loose leaf breakfast blend after a friend mentioned the site. What caught my eye first was how fragrant the leaves were when I opened the pouch, a proper strong smell. The brew is full and warming and it keeps well in the cupboard. The order was easy to place and the box came packed nicely.
Share your own experience to help other customers. Your review is published under your name.