Scottish Friendly

We needed a bit of life cover when we bought the flat and wanted something that wouldn't cost a fortune. Compared a few quotes and this one came out as good value for what it covers. Took about twenty minutes to set up online and the policy documents arrived the next day.

Took out a small savings plan through the app. Kept getting logged out halfway through the form and had to start again twice. Got it sorted in the end but it was annoying.

Needed a policy in place quickly after changing jobs and my old one wasn't transferring. Got the quote on my phone during my lunch break and it was done before I got back to my desk. Simple and it did the job.

Compared this with another provider I'd looked at for a monthly savings plan, and this one had a slightly better return with no extra charges I could see. I've been putting money in for a few months now and everything has run smoothly. Would pick it again over the other lot.

Compared with the high street bank I was using before, this feels a bit more straightforward to manage. Fewer confusing extras to wade through. The only niggle is the online account takes a while to link up with my other accounts, so it wasn't instant. Otherwise fine.

Honestly this was so easy, applied on my phone during my lunch break and had an answer the same day. The limit was fine for what I need and the card turned up within a week. Repayments come out on the date I picked and I haven't had any issues. Would do it again, no complaints at all really.

Took out the savings plan mainly because the monthly figure fitted my budget and the interest was competitive. No hidden admin fees that I could find. Set up was simple and the first statement arrived as promised.

I've been a member for years and the policy has never given me a problem. The only thing is getting through on the phone can take a while, I waited about twenty minutes last time. Still, when I did speak to someone they were helpful and sorted out my question straight away.

Been with them for over twenty years now and I wouldn't go anywhere else. The annual statements always arrive on time and when I've had a question the person on the phone has been patient and clear. Nothing to complain about at all really, it's just been reliable year after year.

Moved my pension over from my old provider and the fees here work out noticeably lower, which was the main reason I switched. The transfer itself took about six weeks, longer than I expected, but the updates kept coming so I knew where things were. Worth a look if you're comparing.

I looked at two other providers before going with this bond. The rate was a bit better and the minimum investment was lower, which suited me. Opened it online and the confirmation came through the same afternoon.

I needed a small loan quickly to cover a car repair, so I compared a few lenders online. This one had a clear eligibility check and I was told straight away whether I'd been approved. The money reached my account the next working day. The only small annoyance was the form asking for the same details twice, but it wasn't a big deal.

Got my first life policy sorted on the app before my shift started, took about ten minutes in total. The payment went through first time and the confirmation email came straight away. Nothing to complain about so far, cheers.

Compared to my old bank the app here is so much nicer to use, the balance loads straight away and I can move money easily. Fewer random charges too. Really pleased I switched.

I've had my savings plan with them for about fifteen years and it's always run smoothly. Paying in each month is simple and the statements arrive on time. The only thing is the app login asks me to reset my password more often than I'd like, but otherwise I'm happy.

I needed to arrange a plan to help with my late husband's affairs and to make sure there was something set aside for the family. I found the team patient when I rang with questions, which I appreciated at a difficult time. The paperwork was a little lengthy to get through and took some time to return, but everything was handled properly in the end and I'm glad I went ahead with it.

What struck me first was how plainly the letters were written, with no jargon I had to decipher. I took out a plan to build up a little extra for my grandchildren and the adviser explained each option without rushing me. The paperwork came promptly and the statements have arrived on schedule since. A very sensible outfit to deal with.

I opened a stocks and shares ISA with them last spring and I'm pleased I did. The paperwork was clear enough and the account was set up within a week or so. The only thing I'd mention is the fees are a little higher than some of the big names, but I haven't found the service lacking.

Took out a small loan through the site to fix the van's clutch, and it was approved while I was waiting for the garage to ring me back. Money landed in my bank before the end of the next working day. Quick, no fuss, did what I needed.