Voltacon

Compared with the firm my neighbour used, this was a far more straightforward experience. The surveyor came when promised and explained each step without any fuss. Our new panels were fitted tidily and the team cleared up properly afterwards. I'm very pleased with how it's turned out.

The app is the best bit, I can see my usage in real time and it's dead easy to use. Support took nearly a week to reply to my billing question though, which was annoying. Still happy with the rate I'm on.

We wanted to stop paying the peak evening rates after the last price rise hit us hard. The sign up through the site was simple and the adviser checked our usage before suggesting anything. Install was on schedule and the system has been running well since. Minor gripe is that the first bill arrived slightly later than I expected.

Signed up on my phone during a school run and the whole thing took maybe five minutes, which was a pleasant surprise. The direct debit took a couple of days to show on the account though, and I had to message twice before anyone replied. Bills have been right so far.

Was told it would beat my old deal on the comparison site, but a couple of rival suppliers were cheaper for the same usage. Switch itself went through but I had to ring twice to confirm the direct debit. Not terrible, just not what I expected.

Been with them for about six years now and the energy side of things has always been reliable. The monthly statements show up on time and the customer line picks up quickly when I need it. Had no reason to switch and I've never regretted sticking with them.

Compared with the big names I'd looked at, the monthly figure here was lower and the sign up was far less of a faff. The first meter reading was taken on the right day and the account set up without a single phone call. Very happy so far with how it started.

Good value for what you get and the savings add up quickly once you're on the cheaper tariff. Set up was straightforward and the monthly bill is clear. Would stay with them.

Honestly it does what it's meant to, the panels and battery have kept the house running through the cold snap and the monthly figures match what the installer promised. The install itself took longer than I'd like though, the survey was booked for a Tuesday and it was nearly three weeks before the crew turned up. Once they were here the work was tidy and they explained how the inverter works without making me feel daft.

Needed the system to start up after the installers left but the grid connection wait took weeks. Had to message them three times before anyone replied properly. Once it was live it's fine, just painfully slow getting there.

This is exactly what I needed for the house, the tariff does what it says and the bills are easy to check. Knows the market well and the adviser answered my questions properly. Quick and sensible, no complaints.

Our bill dropped by about a fifth in the first quarter once we moved onto the cheaper tariff. Nothing flashy, just a plain monthly statement and the usage graphs in the app are handy for seeing when the heating eats it.

We went for the battery with the larger capacity after looking at three other suppliers in our area. The quote was clearer than the others and they explained the tariff options without pushing us. The installers were in and out in a day and the system has run smoothly since. Our evening usage is way down and the monthly figures are easy to follow on the app.

Switched to their fixed tariff last spring after my old supplier put the price up again. The whole sign up took about twenty minutes online and the first direct debit came out at the amount they quoted. Nothing hidden in the small print that I could find, and the monthly statement is easy to check against the meter reading.

Signed up for the new tariff on my phone during my lunch break and it took about ten minutes. Confirmation came straight through and the switch happened on the date they said. Nothing else to report.

Switched over from my old supplier after seeing the difference in the comparison tool. Everything moved across without me having to do much, and I haven't had a single gap in supply. The fixed rate is noticeably lower than what I was paying before.

We needed to bring the bills down after the winter spike, and the budget tariff they suggested was the right call. Set up took a few days and the first direct debit went through with no fuss. Customer service has been helpful each time I've called, and the monthly summary is easy to read.

The panels they put on the roof have been running for almost two years now and the output has held up well through the wet winter. I had the same team out for a fault once and they came back within the week. Had the same installers on both visits, which made it easier. Still pleased I went with them.

Needed to cut my energy bills after moving into a flat with a bad heating setup. Got the battery and the app is dead easy, I check it on my phone every morning. Only thing is the install slot moved twice, but it got sorted in the end so whatever.