Business Energy Claims

I went with them to recover money from an old supplier contract after comparing three firms. The initial form was a bit long and asked for things I had to dig out from old emails. Once I sent it through, things moved along fine and I got updates. Price was reasonable compared with the others I looked at.

I've been a customer with them for a few years now and the claims have generally been sorted. This last one dragged a bit because they wanted a second copy of a signed letter that I'd already sent. Staff were polite on the phone once I got through. The fees are fair enough but not the cheapest I've seen. Would probably use them again if needed.

Went with these after the firm my dad knows wanted loads of forms and a call every week, and these just sent me a link to a form and that was it. Took a while for the first email back though, like nearly three days, which was annoying when I was keen to get going. Once it started moving it was fine, money came through no bother and I'd use them again if I had a supplier mess up.

When I compared them with the firm my accountant suggested, they were noticeably more straightforward about what they'd charge. I did wonder whether the process would be a lot of fuss, but my case manager kept me updated at each stage. I was grateful for the clear letters. They handled everything very politely and I felt well looked after throughout.

Needed it because our office got overcharged for ages and nobody noticed. Signed up on my phone in like five mins, they asked for old bills and a few details. Got a message saying they were on it. Pretty easy honestly, no faff at all.

They're the right choice if you've been through a supplier dispute before and know what you're after. The claim was assessed properly and they didn't try to pad it out. Communication was clear and the money came through when they said it would. Good firm, stick with them.

I used their online form to start a claim after a supplier overcharged the practice I help run. The first request for documents was a little unclear, so I wrote to ask what they needed. Their reply was thorough and the rest of the process went smoothly. Fees were a touch higher than I'd hoped, though I understood why once I read the terms.

I was rather surprised by how plainly they explained the fee arrangement before I signed anything, which I appreciated greatly. The recovered sum reached my account on the date they had given me, and I was kept informed by letter at each stage. I'd not hesitate to use them again should the need arise.

Needed it cos our supplier kept putting prices up and we had no idea why. Found them on google and the form was dead simple. Got a call back the next morning. Sorted, would do it again.

Took about three weeks from sending the paperwork to seeing the money in our account, which was longer than the timescale on the site. Once I rang them they were friendly enough and kept me updated, so it wasn't a big deal, just slower than I'd hoped for the office.