Iheat

Compared with the firm I was with before, this one charges less per unit and the standing charge is lower too. I have been on it for a few years now and the bills arrive on the same day every month. Nothing to complain about.

This was my first time ever switching energy so I had no idea what to expect. Signing up took about ten minutes and they sent me a clear email with my new tariff details the same day. The switch went through without me having to chase anyone, which was a relief.

Been a customer for a good while now and it's simple and reliable. The monthly direct debit comes out when it should and the meter readings I send in are always taken on board. Happy to stay put.

the app is so much better than my last supplier's, you can see exactly what you're using each day and top up in like two taps. signed up on my phone on the bus, honestly took five mins. love it

The price comparison site showed me about six options and I went through them one by one before picking this. The rate was a bit lower than the rest and they didn't ask me to pay anything upfront. The switch itself took about three weeks and I had no gas for one day which was fine. Happy so far.

I have been with them since the early days and the account has never given me any trouble. I switched to a new fixed deal a while back and it went through without me having to do anything except confirm. The paper bills still come when I ask for them and the phone line is answered by a real person.

Compared with my old supplier, the monthly direct debit here is noticeably lower for the same usage, which is the main reason I switched. The only downside is that the customer line was busy when I rang about my first bill, so I ended up using the online chat instead, which was fine once I got through. Still, the saving has been real and the bills look the same as they did before.

Needed to cut the energy bill after the kids moved out and the flat is much emptier now. I checked the price comparison sites and this deal came out cheapest for our usage, so I took it. The monthly payment has dropped and the statements are clear enough that I can see what we're actually paying for.

I've been a customer for several years and the tariff itself is fine, but the account change I asked for in the spring took nearly three weeks to come through. I rang twice and was told it was being looked at each time before it finally went through. The bills have been correct since then and I'm still here.

We needed a fixed price for the next year because our budget is tight and I was fed up with prices going up every few months. I compared three or four suppliers first and this one came out ahead on the numbers. The signup was quick and the contract is clear about what happens if we move house.

Compared with my last supplier, the bills here come in noticeably lower for about the same usage, which is the main reason I stayed on. The online account is easy to get into and I can submit readings without needing to ring. I have had no real issues in the years I have been with them.

Switched over from a variable tariff and the fixed deal here is exactly what it says on the page. Price has stayed put since I joined and the switch took about three weeks from start to finish. Easy choice.

On the whole I would say the energy tariff I signed up to has been good value for the money, and I have found the account easy enough to manage online. Signing up took a little longer than I expected, as they asked for a few documents I had to dig out, but once that was sorted the switch went through without any bother and my first bill arrived on time.

I booked a smart meter installation online and the date I picked was available straight away, which was good. The installer came on the day but the in home display wasn't connected properly so they had to come back a week later. The prices are about what I'd expect from other suppliers, nothing special but fair enough. Once it was sorted it's been fine and I can see my usage on my phone.

I went for a smart meter installation through them after my old meter was due replacing. The engineer turned up in the window they gave me, was done in under two hours, and showed me how the in-home display worked before leaving. The readings have matched my own checks against the meter, which is exactly what I wanted.

I needed a tariff that wouldn't jump about every few months since we're on a single income now. I work in utilities admin so I know how the market moves, and this fixed deal lined up well with the others I checked. The contract paperwork was clear and the direct debit set up without any trouble.

I was with one of the big names before and this worked out cheaper than what they were charging me, even on a fixed deal. Switching was handled for me, so I didn't have to chase anyone about the meter readings or the end date of my old contract. The first statement was easy to follow and nothing unexpected showed up.

Moved into my first flat and needed a cheaper plan than the one I had at my parents. Took like ten minutes to switch and the app is actually handy.