80%Would buy again
Compared it against the big supplier's electric car deal and this came out clearly cheaper for charging at night. The other option wanted me to pay extra for a smart meter, whereas here it was included in the price. Set up in the app was painless and the first bill matched what the calculator showed. Would go with them again.
Read moreLooked at a few suppliers before going with them, and the headline rate was the lowest on the list, so I went for it. Sign up was easy enough on the app. The problem came with the first direct debit, which was higher than the quote suggested once the standing charge was added. Customer service took four days to get back to me about it, and by then I'd already paid it.
Read moreI took up the home charging tariff for our new car in the spring, as my son had suggested it would suit us. The sign up was straightforward and I was pleased with how it all came together. The monthly statements are clear and easy to follow, though I did find the online account a little fiddly at first. I'd say it has been a sound choice for us, and I'm content with it.
Read moreCompared them with the big names on a comparison site and their headline rate looked a bit cheaper, but once I was signed up the first bill came out a fair bit higher than I'd expected. The switch itself went fine and took about three weeks. Support was polite when I rang but the answer took a couple of days to come back.
Share your own experience to help other customers. Your review is published under your name.
Cord is a UK-facing energy brand whose website sets out its electric vehicle charging offer for drivers and property owners. The company focuses on home and workplace charging, with products designed to fit into everyday driving and parking routines. Customers buy and manage their charging equipment through the company's online channels, which form the main route to its products and support.
The brand positions itself around making the switch to electric motoring simpler for households and fleet operators. Its service is built around the charger itself, supported by installation guidance and ongoing customer help delivered alongside the hardware.
