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WiFi Hire

100%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Our mobile plan for the last four years

We have had the mobile plan through them for about four years now, one phone for me and one for my husband. The bill comes out the same each month, which is why we stuck with them. When I had a question about roaming last spring they picked up quickly and sorted it out with no fuss. We haven't had any reason to look elsewhere.

Carol L.
0 people found this helpful

Needed broadband fast for work

I needed a proper connection fast because I'd just started working from home and our old line kept dropping every few minutes. Signing up was easy enough and I liked being able to pick a start date. The install went fine and the speeds are what they said. Only thing was the router took a while to arrive, but it got here in the end.

Yusuf B.
1 person found this helpful

Better than the last one

Compared with my last provider this is noticeably faster in the evenings, which is when we all need it. The price is a bit more than the budget options but the reliability has been worth it for us. Had a small hiccup when the account needed a change of address, the reply took about four days, but once it was sorted the rest has been fine.

Gareth S.
1 person found this helpful

Better than my old provider

Compared with my old provider this is a clear step up on the speeds I'm actually getting in the evenings, which used to drop off badly. The price is a touch higher than the cheapest deal I found, though it sits well below what I was paying before. Ordering was clunky, the form kept timing out, and I had to try it twice before the order went through.

Nicola G.
1 person found this helpful

sorted in an afternoon

Honestly really pleased with how this went, the whole thing took about an afternoon from first looking at the site to having the connection live in our new flat. I was expecting weeks of phone calls and it wasn't like that at all. The engineer turned up in the window they gave and got everything working before he left. Had a few questions by email and they answered within the hour, which I didn't expect at all.

Chiamaka D.
1 person found this helpful

The sim arrived next day

ok so the thing i noticed most was how fast the sim card came, it was there the next morning which was mad. signing up on my phone took like five mins, no forms or anything weird. activated it in the app and it just worked. been using it for a month now and no complaints at all, feels a lot cheaper than my last network tbh.

Hannah G.
0 people found this helpful

Simple and reliable

The service is simple and reliable, which is exactly what I wanted for the house. Ordering was straightforward and the install crew were courteous and tidy. Everything has worked as expected since.

Michael G.
1 person found this helpful

the router came with a helpful card

I did wonder whether the setup would be a bother, as I am not very good with technology, but the instructions that came with the router were clear and easy to follow. The only small niggle was that the support line kept me waiting for about twenty minutes before anyone answered, though once I got through the lady was patient and kind.

Patricia H.
0 people found this helpful

cheap sim plan that works

Got the sim only plan because I wanted the cheapest data I could find that still works on the train. Ordered it on the app, sim came in the post two days later and I was up and running the same evening. Gets the same speeds as the more expensive ones I've had, and the monthly cost is a good bit lower. Nothing to grumble about for the money.

Kieran C.
2 people found this helpful

Shorter contract than the others

Compared with the other providers I was looking at, the contract is shorter which is what sold it for me. Quick to sign up on my phone. The tracking for the router showed it slipping a couple of days, and I'd have liked a heads up about that.

Connor K.
1 person found this helpful

Cheaper than the big names

Found the plan on their site for less than what I was paying before. The app lets me check my usage each month so I don't get charged for going over. Good value for a student budget.

Lily A.
0 people found this helpful

The signup took five minutes

Signing up on the site was dead easy, I put my details in, picked the plan, and got a confirmation straight away. Didn't have to wait on hold or chase anyone. The first bill matched what I was told, and the data allowance is more than I actually use on my commute, so I'm not complaining about anything at all.

Lewis C.
6 people found this helpful

The upgraded router made the difference

Got the upgraded router with the mesh extender when we moved into our three storey house, and it's the first time the top floor has had proper signal. The extender went in the hallway and the setup app walked me through it step by step. Coverage is solid all round now and the kids have stopped complaining.

Nicola S.
2 people found this helpful

Needed a line for the alarm

We needed a dependable line for our house alarm and the telecare system, which is why I was so particular about who we chose. The sign up was clear and the adviser took the time to explain the options properly. The engineer was punctual and the connection has been very steady since. I'm pleased with the arrangement.

Pauline D.
2 people found this helpful

Solid choice for a home office

If you work from home and need a stable line, this is the one to go for. Speeds hold up in the evening, which is when most providers fall apart, and the support chat got me sorted in a few minutes when the router needed a reset. Install was tidy too.

Rhys W.
1 person found this helpful

The line for my mum's care home room

We needed a reliable line set up in my mum's room at her care home so the family could video call her each week. I've been a customer with them for over five years now on our main connection, so I knew what I was getting. The install was booked around her routine and the engineer was gentle and patient. The video calls are clear and nothing drops, which is what matters most to us.

Maureen G.
2 people found this helpful

tried three before this one

Tried three providers before settling here and this is the one that actually delivered on what the adverts promised. Speeds are right where they should be at peak times, and the price is in line with the rest. Setting it up took a while but the support team got there in the end.

Andrew M.
0 people found this helpful

Checked a few before picking them

Looked at three other broadband deals before going with them and they came out cheaper on the monthly cost, but the setup was quicker than the others quoted. The engineer turned up on the day and the router worked straight away.

Jodie B.
4 people found this helpful

speeds dropped after a few months

Speeds were fine when I first signed up but they've dropped off in the evenings since about March. Got through to support and it took three calls over two weeks before anyone looked at the line properly. The router came with the right settings and the install was quick. Hopefully it sorts itself out now.

Hamza B.
7 people found this helpful

Needed a backup line quickly

Needed a backup connection quick after our main one went down on a Monday and I was on my phone in a car park trying to sort it. Booked on the site, picked a date and got a confirmation email straight away. Engineer came the next afternoon and it was up before he left. Didn't have to chase anyone, which is what I wanted.

Jamie H.
1 person found this helpful

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About WiFi Hire

WiFi Hire is a UK provider of rented mobile wireless internet, supplying 4G and 5G mobile hotspots and routers on short-term and longer-term hire. The service is aimed at events, film and television productions, construction sites, festivals, temporary offices and businesses that need a reliable connection without a fixed line. Customers can order online, with equipment shipped to their location and a set hire period agreed in advance.

The company also supports hires with SIM and data plans suited to the needs of each project, and it is known for providing connectivity where traditional broadband is unavailable. Reviews on this page cover the experience of hiring, collecting and returning equipment, as well as the performance of the connection.

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Telecom | Internet & hosting

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