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Superdrug Mobile

Superdrug Mobile logo

89%Would buy again

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This score is based on 18 real reviews

Reviews (18)

far simpler than my old provider

Compared with the high street shop I used before, signing up here was far simpler and I didn't have to sit through a long sales pitch. I took out a standard monthly plan and the new sim came through the post within the week. The bill is straightforward and I can see my usage on the account page. Customer care on the phone was polite when I rang about setting up voicemail, so I have no complaints at all.

Hazel K.
1 person found this helpful

sim only plan on a spare handset

I took a sim only plan with the 30GB allowance for my old handset, which I use mainly for maps and music on the road. The sim was activated before I'd even unpacked the box it came in, and the APN settings were already set so I didn't have to fiddle. Monthly charge is clear on the account page and nothing has crept up since I joined. Customer account page is clear and easy to follow, which I appreciated.

Ryan J.
0 people found this helpful

Better than the big networks for the price

Compared with the big networks I was looking at, this comes out a fair bit cheaper for the same data, and I didn't need a contract. The sim was delivered in a few days and I followed the steps in the app to activate it. Calls are clear and I've had no dropouts on my daily route. I checked the terms before signing and there were no nasty surprises on the bill.

Angela J.
3 people found this helpful

Best plan i've had

Just switched and honestly it's the best plan I've had. Data is plenty for me and the bill is the same every month. Quick signup on the phone, done in minutes.

Laura L.
3 people found this helpful

Activated the sim in minutes

Honestly the bit that got me was how quick it was, I had the sim working before the kettle had boiled. Got a 20GB plan on the app during my lunch break and had a signal by the time I got back to my desk. Didn't have to speak to anyone or wait on hold, just tapped a few things and that was it. Would do it again.

Danielle H.
1 person found this helpful

Needed a backup line for work

I needed a second number for work calls after my employer's phone policy changed. Got a data and calls plan here that covers what I need without a long contract. Works fine so far.

Jake P.
1 person found this helpful

First time with them

This was my first time using them and I was a bit nervous about switching off my old provider. The sim arrived in a couple of days and the setup guide on the site was easy to follow. Took me a while to find where the APN settings went on my phone, so I had to look it up, but once I had it sorted the data worked fine. Happy so far.

Natalie H.
2 people found this helpful

loyal customer since the start

I needed to renew my plan this year and was tempted to look elsewhere, but I've stayed with them for a long time now. The renewal was done through the account page in a few minutes and my sim carried on working without a break. Customer service has always been helpful when I've had a question about my bill. I'd have no reason to change.

Simon S.
0 people found this helpful

sim swap was dead easy

Ordered a sim only plan on the app last week and it was live by the time I'd finished my tea. Nothing to chase, just switched my old number over and that was it. Happy days.

Yusuf W.
2 people found this helpful

cheaper than my last contract

Compared with my old contract, this works out a good bit cheaper every month for about the same amount of data. I was on a long contract before and paying for stuff I never used. Switching was simple and the sim turned up in a few days. Haven't had any drop outs yet.

Hamza D.
1 person found this helpful

Needed a phone plan after moving

I'd just moved flat and my old contract was ending, so I needed a new mobile plan quickly and didn't want to be locked in again. I'd never used a sim only provider before so I was a bit nervous. The sign up was straightforward and the sim arrived the next morning in a plain envelope. Support answered my questions on the chat within minutes.

Victoria H.
3 people found this helpful

Sim only plan, no faff

Honestly just do it, it's a great sim only plan and the sign up took me like five minutes on my phone. Got my data going the same night. No contract to worry about either, which is why I went for it.

Aisha K.
1 person found this helpful

best value of the lot

Looked at three other providers before I chose this one, and this came out best value for the data I use. Signing up was quick and the sim came the following day. Price has stayed the same for months which I like.

Denise P.
1 person found this helpful

good plan, sorted quickly

Great plan for the money, and I'd say it's one of the better value options around for a sim only deal. Signing up was quick and I was on it the same day. No issues.

Carl M.
2 people found this helpful

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About Superdrug Mobile

Superdrug Mobile is the mobile phone and broadband arm of the Superdrug health and beauty retailer, offering SIM-only deals, contract phones and home broadband to UK customers. The service is sold primarily online through its website, where customers choose a plan, a handset or both and have their order delivered to their door. Its plans are aimed at everyday users who want a straightforward monthly bundle of data, calls and texts without the complexity of a traditional network contract.

The company runs on a network agreement with a major UK mobile operator, which allows it to offer coverage that is comparable to the larger high street providers. Customers manage their accounts through an online dashboard and can port an existing number when they switch.

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Telecom | Mobile & telephone

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