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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Needed it for uni

I needed a sim for my first term at uni because my parents' plan wouldn't cover me. Signed up on my phone in bed and the sim came next day. Data is loads for scrolling and uni wifi is rubbish so this is the way. Really easy, no fuss at all.

Jodie R.
1 person found this helpful

Compared it with the old deal

Compared with the deal I was on before, this one costs a little more each month but the speed is far better for the family. I did think about another provider first, which was cheaper on paper, but the reviews of its reliability put me off. Switching over was pretty painless. Only small gripe is the price rises after the first year.

Linda G.
1 person found this helpful

Best deal I found this year

Honest verdict is that this is the best deal I found after looking at four providers. The bundle with the sports channels and fast broadband costs less than the rest and the installation was quick. The bill is the same each month which is a relief. Would go with them again for sure.

Lewis N.
1 person found this helpful

Solid, no complaints

Verdict is that the broadband is reliable and the price has stayed where it was promised. I know my way around networks so I checked the speeds and latency myself and they are fine for gaming. Router settings are locked down a bit more than I would like, but that is a minor thing. Good package for the money.

Daniel F.
2 people found this helpful

Needed a sim quickly

Needed a new sim quick because mine broke on the Friday and I was stuck. Ordered on the app on my phone and it came the next morning. Plan is fine, the data goes a long way. Only thing is the app asked me to log in twice.

Jonathan C.
2 people found this helpful

Compared with my old bundle

Compared with my old bundle, the new TV and broadband package is a bit more expensive month to month but has more channels. I checked two other providers first and this came out in the middle on price. The installation was smooth and the engineer was polite. Only annoyance was waiting a week for the first bill to show the discount.

Danielle M.
1 person found this helpful

Tried a few before settling

Tried three different broadband providers before picking this one, mostly for the mobile bundle. The sim only option came out cheapest for my usage and the data has been enough. Ordered through the site and the sim arrived the next working day. Happy with it so far.

Kelly P.
2 people found this helpful

Broadband bundle with the mobile sorted

Took the full fibre broadband with the unlimited mobile add on last spring, paying monthly with no contract tie in fee at the end. Speeds are what they say on the tin for my area and the price went up only once in the first year. Setup was an engineer visit on the Tuesday and the router was working by the Thursday. Simple enough for what I wanted, really.

Adam G.
2 people found this helpful

Gigabit fibre on the Sky Q box

Got the gigabit fibre with the TV box bundled in, and the Wi-Fi 6 router handled my home office and two gaming PCs without dropping. Ping is low, under 10ms to the usual servers. Upload is the bit most providers skimp on and this one hasn't.

Jamie V.
0 people found this helpful

First time with them

First time I've had them and the signup was really simple, I did it all on my phone during my lunch break. The router turned up two days later in a little box and I was online within the hour. Really happy so far.

Ellie W.
1 person found this helpful

Needed a cheap sim only plan

I needed a sim only deal fast because my old contract ended and I was going to be on pay as you go otherwise. Picked a rolling monthly one through the app and the sim turned up in two days. Data is plenty for my commute and maybe the odd stream. Nothing else to add, it did the job.

Rhys M.
1 person found this helpful

Bought the wifi booster

Got the mesh wifi extra for the back bedroom because the signal was dead up there. Ordered it through the app and it arrived in a couple of days. Set it up myself in ten minutes following the instructions. Works well, no complaints and it was good value compared with buying one elsewhere.

Emily R.
1 person found this helpful

Decent but the billing annoyed me

Honestly it works fine for streaming and gaming on the wifi. Billing got messed up in the second month though, charged twice and it took about a week for someone to reply to my message. Got sorted in the end. Would probably be fine if they got the bills right first time.

James S.
0 people found this helpful

Best value after comparing

Best value of the lot after comparing a few, the bundle with the mobile came out cheapest for what we needed. The speed has been solid since it was set up and the bill has matched what was quoted. Would go with them again.

Funmi M.
1 person found this helpful

Needed a sim fast

Needed a new sim because my old one stopped working and I was left with no signal for work. I checked the price against two other networks and this was the cheapest monthly plan for the data I actually use. Ordered it through the app on a Sunday night and it arrived the next working day, which was good enough for me. Setup was just a case of putting it in and restarting the phone.

Laura W.
2 people found this helpful

Better value than the last firm

Compared with my previous supplier, the package here works out a fair bit less each month for roughly the same speed. Setting it up through the online account was straightforward and the instructions were clear. The router has been dependable for several months without any dropouts. I would be happy to stay.

Kenneth F.
0 people found this helpful

Surprised how easy the setup was

The first thing that struck me was how little I had to do at setup, the router came pre configured and I just plugged it in. I had worried about switching from my old line. The whole thing took about a week. Speeds have been good with no drop offs so far.

Thomas Y.
2 people found this helpful

Engineer was very civil

The engineer who came to fit my new box was extremely courteous and took the time to show me how the remote worked, which I did appreciate. He left the living room tidy and explained the channel settings without rushing me. I had no difficulty at all with the installation.

Anne W.
0 people found this helpful

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About Sky

Sky is a British telecommunications and media company best known for its subscription television service, which combines satellite and streaming delivery with sport, films, entertainment and news channels. Alongside television, Sky sells broadband, home phone and mobile plans, bundled together, and it offers its own entertainment hardware such as set-top boxes and the Sky Q and Sky Glass platforms. Its customers are mainly households across the United Kingdom and Ireland, and it sells directly through its website, by telephone and through its own shops and partner retailers.

Sky's services are managed through an online account and app, with engineers sent to install satellite dishes, broadband equipment and set-top boxes where needed. The company is also known for its sports coverage, including Premier League football, cricket and rugby, which many subscribers choose it for.

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