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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Sim only data for the price

The first thing I noticed was the monthly cost, which is about a fiddy quid less than what I was paying before. Sign up took maybe ten minutes on the site and the sim turned up two days later. The only niggle is the app wanted me to download an update before I could check my data balance, which felt a bit pointless but it was quick enough to sort out.

Callum L.
1 person found this helpful

needed a plan for my teen

I needed a simple plan for my teenager who had outgrown the old one and was running out of data every month. Ordering was fine but I had to chase a confirmation email that never came through, so I rang the phone line. The advisor was helpful but the call took longer than I wanted. The plan itself is good value and the controls for limiting data are useful.

Kirsty S.
1 person found this helpful

Looked at a few before picking this

Compared a few options before settling on this because the price looked good on paper. The detail that stood out most is that the data allowance is smaller than the advertised bundles once you read the small print. Signing up was quick and the sim arrived promptly. It works fine for calls and light browsing but I needed to top up earlier than I planned.

Anthony P.
3 people found this helpful

sim only plan for my mother

I arranged a sim only plan for my mother who is not very good with technology. The staff on the phone line were patient and explained the tariff clearly, which I did appreciate. The sim arrived well packed and the setup was straightforward once we had it in her phone. She has been very happy with the calls and texts.

Susan C.
1 person found this helpful

The bundle I went for

The specific bundle I went for has been spot on for my usage over the last year. I have been with them for a while now and the bill is always what I expect. The sim I ordered for my daughter arrived promptly and worked straight away. Nothing to complain about.

Lauren K.
0 people found this helpful

needed a cheap plan after redundancy

Needed to cut my phone bill after a redundancy and this was the cheapest option I could find that still had decent data. Signing up took a bit longer than I expected because the address check kept failing, but support sorted it by email within a day. The plan does everything I need for the price. Calls are clear and the top up is simple in the app.

James W.
2 people found this helpful

Better than my old network

Compared to my old network this was about a third cheaper and I got more data, so I went for it. Signup was straightforward and the sim came in a little padded envelope within three days. First time using a sim only deal so I was nervous but it just worked.

Millie S.
1 person found this helpful

needed a backup sim fast

Needed a backup sim quickly because my main phone line got cut off and I was stuck without data for work. Ordered it on the site in the morning and it arrived the next day. Activated it straight away and it worked first time. Saved my week honestly.

Bethany T.
1 person found this helpful

Knows what they're doing

Work in IT so I know my way around mobile plans and this one is put together sensibly. The SIM only setup is straightforward, you can change the allowance on the app without ringing anyone, and porting my number across took about a day with no drama. Coverage in my area has been solid and the data rollover actually works.

Ryan N.
0 people found this helpful

Bought the sim only plan

I bought the sim only plan for my second line and it arrived in a small envelope a couple of days later. It was all very straightforward to activate and the price is clearly the best part. The tariff has no hidden fees that I could find, which is rare. My calls and data have been reliable for the past few months. Glad I moved over.

Sophie W.
2 people found this helpful

first time and really happy

Ordered my first sim only plan and the whole thing was really easy. Set it up in the app in about ten minutes and the sim turned up the next day. Data is plenty for me and the price is brilliant.

Hayley O.
2 people found this helpful

Needed a new plan quick

Needed a new plan today because my contract ended and I had to be on something by tonight for work. Signing up on my phone was fine but the identity check kept timing out and I had to do it three times before it went through. Once it did the sim arrived the next morning and the signal works everywhere I need it. Price is decent but not the cheapest I found.

Ryan J.
1 person found this helpful

a sound and sensible choice

I'm very pleased with the arrangement, which is simple to understand and costs rather less than I expected. The account was set up with no fuss and the sim card arrived in good time. I'd happily recommend it to friends.

Sheila D.
2 people found this helpful

Great and cheap

Really good plan, honestly the best value I have found. Switched in about five minutes on the app and the new number was live straight away. Data is quick in town and I have not had a dropped call yet. Would tell my mates.

Natalie P.
0 people found this helpful

Good enough for the money

Honestly the plan does what I need and costs less than the big names. Top up is quick and the app is simple enough. Speeds are a bit slower in the evenings when everyone is streaming but I have not had a problem with calls. Fine for the price.

Dev F.
1 person found this helpful

first time with them

I was on a big network before and this came in well under what I was paying, which made the switch easy to decide. The number porting took a couple of days longer than the site said but the reply to my query was quick. The app is clear and the data is fine for my commute. Only thing I would change is the slightly fiddly way to add a bolt on bundle.

Precious W.
0 people found this helpful

Cheaper than my old provider

Switched from my old network and the monthly bill is noticeably lower for the same data allowance. Signing up on the site took about ten minutes and the SIM turned up in two days. Coverage at home is fine, a bit patchy on the train but that is true for everyone. Good value for what I use.

Kieran W.
1 person found this helpful

A good plan for a reasonable price

I chose the plan I am on after some consideration of what I actually use each month. The bundle of minutes and data suits me very well and the price has remained steady since I joined. Customer service answered my questions politely when I rang to check the terms. I am pleased with the arrangement and see no reason to change.

Mark C.
2 people found this helpful

Been with them for years

The first thing I'd say is that I've been with them since they launched and never had a problem. My plan's gone up a couple of times but still well below what the big networks charge, and when I rang about a billing query a real person picked up within minutes. Data's never run out on me and the top up is quick.

Tracey D.
0 people found this helpful

Compared with the supermarket deal

I first looked at the supermarket mobile deal but this came out cheaper for similar data and no contract tie in. The sign up asked for a lot of details and I had to re-upload a photo ID because the first one was too dark. Once that was sorted the account was live the same afternoon. Calls are clear and the top up options are easy to find in the app. Happy with it so far.

Ahmed M.
1 person found this helpful

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About Reward Mobile

Reward Mobile is a UK mobile network operator that sells SIM-only and handset contracts, with plans built around monthly data allowances and rolling terms. The company operates primarily online, where customers choose a plan, order a SIM and manage their account through a web portal and app. Its customer base is made up of people who want a mobile contract without the cost of a bundled handset, and it is known mainly for its SIM-only offers.

Reward Mobile runs on a mobile network that is accessed through a wholesale agreement, which allows it to offer its services under its own brand. Customers can port an existing number when they switch, and support is handled through online channels and customer service lines.

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Telecom | Mobile & telephone

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