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89%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Poor signal and a slow fix

I needed a reliable plan for working from home and the price looked good on paper. The signal inside my house is patchy though and the support reply took nearly three days when I reported it. The bill has been correct but I wouldn't say it's the best choice if you need consistent coverage.

David W.
1 person found this helpful

cheaper than most

Good plan for the price, and I checked a couple of other providers before going with this one. The signup took about ten minutes and the sim arrived in a few days. Happy so far, just wish there were a few more add-on options.

Victoria W.
1 person found this helpful

sim turned up but not as expected

The sim came in a plain envelope and the activation card looked a bit different from the picture on the site, so I had to check it twice. Once it was set up it's been fine for data and calls. The price is reasonable for what you get.

Emeka J.
1 person found this helpful

needed a cheap plan

Needed a plan that wouldn't cost me a fortune after I left uni and the price was the main thing. Signed up fine but the sim took ages to arrive, like nearly a week. Works okay now.

Freya M.
1 person found this helpful

Good value but slow to sort a fault

Honestly the bill is great, cheaper than my mate's plan with the same data. Had a weird issue with the sim not picking up signal for a day and the chat support took a while to reply. It sorted itself out after a restart so no real harm done.

Kyle A.
2 people found this helpful

Sim arrived promptly

I purchased a sim only plan so that I could keep my existing handset, which I am rather fond of. The sim arrived promptly, within two working days, and the instructions were clear enough for me to follow without ringing anyone. My calls are clear and the data is ample for my needs. I am most pleased with the arrangement.

Wendy B.
0 people found this helpful

Better than my old provider

Used to be with a big name and this costs me a third of what I was paying, which is the main reason I switched. The data is loads for my needs and the coverage has been better than before. Setup was dead easy.

Sophie S.
2 people found this helpful

Cheapest decent option i found

Compared three or four providers before picking this one, mainly because the monthly price for the data allowance was lower than the big names. The signup was straightforward and I had no trouble switching my number across. Coverage at home is solid and I haven't had a single dropped call in the months since. Would pick them again.

Emeka M.
1 person found this helpful

Not quite as cheap as the advert

Compared a few SIM only deals and this was the cheapest on paper, but once I added the extra bits it came out a little above one of the others. Still, the signup was simple and the sim arrived in two days. Signal is good where I live.

Ian J.
1 person found this helpful

Sim arrived fast

Ordered the sim on my phone on the bus and it was through the door the next morning. Popped it in, activated online and was up and running in five mins. Brilliant, no faff.

Sarah S.
0 people found this helpful

needed a backup line for work

I needed a second number for work calls and didn't want to pay for another full contract. Looked at a few SIM-only deals and this one had the best data for the price. Setting it up through the site took a few minutes and the sim came in a couple of days. Works well in my phone.

Deji J.
1 person found this helpful

good plan but the top up took a bit

I have been on rolling SIM only plans for a few years so I know what to look for. Signing up was straightforward and the price is fair for the data. The one niggle is that when I topped up mid month the extra data took a while to show in the app, around twenty minutes, which made me think it had failed. It did eventually land, so nothing was lost, but a quicker update would be nice.

Chloe P.
3 people found this helpful

Switched from my old network

Compared with the network I was on for years, this is much cheaper for the same amount of data, and I was surprised how little fuss the move involved. My number moved across without me losing a single call, and the sim came within a couple of days. The customer line was patient when I had a question.

Elizabeth F.
2 people found this helpful

Needed a data plan for the van

Needed a cheap data only plan to put in a tracker on my work van and didn't want to be tied in. Signed up on the site in about ten minutes and the sim was in my hand two days later. The monthly cost is low for what it does, though the top up process took a few goes before my card would go through.

Arjun Y.
3 people found this helpful

Sim arrived next day

Ordered the sim on monday and it arrived on tuesday, which is quicker than I expected. Activated it online and the data works fine. Good value for what I pay.

Sophie N.
0 people found this helpful

Cheapest of the ones i looked at

Before picking this one I had a look at a few other providers, and this came out the cheapest for the data I need. Signing up on the site took about ten minutes and the SIM was in my hand two days later. It has been reliable for my commute and the monthly cost is easy to keep track of.

Shaun M.
0 people found this helpful

much cheaper than my old network

Compared with my old network this is roughly half the bill for about the same data, which is what got me to switch. Porting my number over was simple and I didn't lose any service during the changeover. The data holds up well on my commute and the calls are fine.

Lauren M.
2 people found this helpful

The price stood out

The first thing I noticed was how little the plan cost compared to what I was paying before. Set up was easy and the sim came quickly. Just wish the app showed my remaining data a bit clearer.

Grace G.
1 person found this helpful

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About Metrofone

Metrofone is a mobile phone network operator and service provider based in the United Kingdom, offering pay monthly and pay as you go SIM only plans as well as handset contracts. The company sells its mobile airtime and data through its own website and through a range of phone retail channels, with customers managing their accounts online. Its plans are aimed at everyday mobile users who want straightforward tariffs without long-term bundles of extras.

Metrofone is part of the Vodafone group and runs on the network of the wider Vodafone organisation, which gives it a wide mobile coverage footprint across the country. Customers of the brand are budget-conscious individuals, and the company is known for keeping its contracts simple and easy to compare.

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Telecom | Mobile & telephone

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