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89%Would buy again

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This score is based on 9 real reviews

Reviews (9)

Not bad but slow to sort a problem

Got a bill that looked wrong and it took about four days for anyone to reply to my message. Price is fine for what I pay, though not the cheapest I could find. Once it was sorted the credit came through, but I'd have liked a quicker answer. I'd probably stay but I'd be more careful about checking the bill each month.

Linda Y.
1 person found this helpful

Good value compared to the big names

Compared to the bigger networks I tried before, the same data allowance costs me a fair bit less here. Signed up on the site and the sim came in the post a couple of days later. Speeds are a touch slower at peak times in the evenings but I rarely notice.

Katie G.
1 person found this helpful

Sim and a rolling plan

I bought a rolling monthly plan with a sim and the whole thing was ready to use within the hour. The data goes further than I expected for the price, and the rollover means I don't waste what I've paid for. Calls and texts are no different to my last network. Really pleased with how cheap it has been to run.

Amy H.
2 people found this helpful

Sim arrived fast and the price is right

The first thing I noticed was the SIM landed in two days, which is quicker than my last network managed. I'm on a rolling monthly plan with a fair bit of data for the money, and I only pay for what I need now. Topping up through the app takes about a minute. Setup was simple, no fuss with contracts or credit checks. Nothing to complain about so far.

Rob M.
7 people found this helpful

Sim only deal

Bought the sim only deal to swap into my old phone. It arrived in a few days and activated when I put it in. Data speed is good but the top up page is a bit fiddly to find.

Sam C.
10 people found this helpful

Still sticking with them

Honestly the plan has been the same cost for years, which is why I've never bothered looking elsewhere. Had a couple of network dips in town but they were fixed within a day. Customer support was straightforward when I needed to change my tariff. Would stay with them again without thinking twice.

Tariq W.
12 people found this helpful

Been with them for years

I needed a plan that wouldn't go up every year and this has kept the same price since I joined. My daughter set the account up for me online and it was simple enough. Calls are clear and I've never had a surprise charge on the bill. Happy to stay.

Helen W.
11 people found this helpful

Better than my old network

Compared to my old network this is way cheaper and the sim turned up quick. Signal dropped a bit on the train but fine at home. Would be a 5 if the app didn't keep logging me out.

Emma S.
1 person found this helpful

Needed cheaper data for work

I needed a cheaper data plan because my old contract was costing far too much for the gigs I actually used. Signing up took a few minutes and the sim worked straight away. The data rolls over which I wasn't expecting, and I've saved a good bit each month. Only small gripe is the app layout.

Matthew N.
9 people found this helpful

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About AO Mobile

AO Mobile is a UK mobile network operator that sells SIM-only deals and mobile phone contracts to consumers. The company's plans are built around data allowances and monthly rolling contracts, with its offers promoted primarily through its own website. Customers manage their accounts online and the brand is known for keeping its tariffs simple and easy to compare.

AO Mobile is part of the wider AO online retail business, which means its telecoms services sit alongside the company's appliance and home products. Its customer base is made up of people looking for a straightforward mobile plan without the complications of traditional high-street contracts.

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Telecom | Mobile & telephone

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