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84%Would buy again

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This score is based on 19 real reviews

Reviews (19)

The reward tracker

The reward tracker is what sold it for me. I compared a couple of other panels and they just show a vague balance, but here you can see exactly how close you are to a payout and what each survey is worth before you start. Makes it feel fair, and I've cashed out twice now with no issues.

Thomas F.
0 people found this helpful

cashed out to my bank

Went for the bank transfer cash out because the vouchers didn't interest me. The money reached my account in two days, which was decent. The sign up took a while with the ID checks and I had to upload a document twice because the first photo was blurry. Compared to two other panels I've tried, the surveys here are more consistent.

Jack W.
1 person found this helpful

the points tracker is ace

The points tracker is ace, you can see exactly what each survey is worth before you start them. Tried a couple of other sites before and they were rubbish about telling you anything up front. Cashed out to my bank last month and it went through quick.

Ellie N.
1 person found this helpful

Would pick it again

I'd pick this one again over the other panels I've been on. Tried three of them before settling here and the difference is in how the surveys are matched to you, so you're not wasting time on ones that screen you out. The points are straightforward to follow and I've cashed out twice to my account with no delay. Small payouts take a few days but that's expected.

Joe B.
4 people found this helpful

Better than the usual panels

Compared it to the big panel I've used for years and this one is far more sensible about who it sends surveys to. I used to get three invites a month that didn't fit me at all, now it's most weeks. The points system is clearer and the payout arrived as stated, though the reward catalogue could do with more choice.

Philip L.
1 person found this helpful

The points tracker sold me

I tried three other sites before this one and the points tracker was the thing that stood out most. You can see what each survey is worth before you start it, which none of the others did. Sign up was painless and I've stuck with it.

Kyle J.
1 person found this helpful

needed something for side money

I needed a bit of extra cash to cover the gap between pay days and I've done paid surveys on and off for years, so I know the game. This site is decent but the screening is hit and miss, I got screened out of loads of surveys after a few minutes of answering questions, which wastes time. Payouts arrive when they should though, and the support reply took about three days which was fine.

Abigail T.
3 people found this helpful

signed up for a bit extra

I was after a bit of extra money for Christmas so I compared a few sites before picking this one. The sign up took a while because it kept asking me to verify things, and I had to email support once when a survey didn't credit. They replied after a couple of days and sorted it, but it was a bit of a fuss. The rewards themselves are fine, nothing special.

Michael H.
1 person found this helpful

The voucher was a lovely surprise

I chose the voucher for my granddaughter's birthday present and it arrived by email the same afternoon, which I was grateful for. I'd looked at a couple of other survey panels first and found this one far easier to follow. The surveys are short and the instructions are clear, so I'd happily use it again.

Margaret P.
0 people found this helpful

the sign up was quick

Signed up to the rewards side on a whim and the sign up took about five minutes, which was a nice surprise. I picked the gift card option and the code landed in my inbox straight after I finished my first survey. The first few surveys were fine and matched my interests. I haven't tried the cash out yet but the points are easy to keep track of, so I expect that will go smoothly too.

Freya G.
1 person found this helpful

Gift card came through

Signed up for the gift card option and the voucher landed in my inbox within the hour, which was a nice surprise. I've used it for the big weekly shop. The value is decent for the time I put in, and I've had no problems with the points balance.

Sandra W.
1 person found this helpful

Way easier than the other one

Compared to the other survey app I had, this is way easier to use. Signing up took two minutes and the surveys load quick on my phone. Only downside is there aren't always loads on, but when there are I'm happy to do them.

Holly S.
2 people found this helpful

Way quicker than the old one

Way quicker than the other survey site I was using, took about four minutes on the bus. Got my payment in the account the same week, no faff. Only thing is the questions can repeat a bit if you do lots in a row.

Ethan S.
1 person found this helpful

good for paid surveys

Good site for earning a little extra, and I've found the surveys fairly suited to me. The payment side took a while to arrive the first time, but it did come through in the end and I've had no bother since.

Tracey L.
0 people found this helpful

First time using a survey site

This was my first time doing paid surveys so I wasn't sure what to expect. I'd heard other sites were a faff to join and this one was a lot easier, though the first few surveys were a bit long for what they paid. Once I got going the points built up nicely and the payout landed on time.

Jessica D.
1 person found this helpful

Would sign up again

Would sign up again without a second thought. I tried two other panels before this and they either had nothing for me or kept kicking me out after ten questions. Here I get surveys most weeks that actually fit my profile, and the points turn into vouchers fine.

Charlotte F.
1 person found this helpful

sorted my phone bill

Honestly the best of the sites I tried. Used the points for a voucher toward my phone bill and it came through straight away. Surveys match my profile well and there's no nonsense about being screened out after ten questions.

Scott L.
0 people found this helpful

Slow to pay out

I wanted a bit of extra money towards the car insurance, so I signed up hoping to earn something useful. The surveys were fine but the points add up slowly, and it took much longer than I expected to hit the cash out threshold. Felt like the value was a bit thin for the time I put in.

Jason E.
3 people found this helpful

Points are fine for what they are

Signed up to earn a bit on the side for the Christmas fund. The points are fine for what they are but the rate is lower than some other panels I've tried, so you need a lot of surveys before a cash out is worth it. Delivery of the payout has been reliable though, which counts for a lot when you're waiting on it.

Paul R.
1 person found this helpful

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About Zap Surveys

Zap Surveys is a UK-based company that runs online market research and customer survey services for businesses. It designs questionnaires, recruits respondents and reports on the results so that clients can understand how their customers think and behave. The company works mainly with brands, agencies and research teams that need quick, structured feedback on products, services and advertising.

Clients interact with the business through its website, where they can commission projects and follow progress without needing to visit an office. Zap Surveys is known for its focus on straightforward survey design and clear reporting rather than on a broad consumer retail offer.

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Services | Online surveys & panels

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