90%Would buy again
I've used them for years now, and what keeps me coming back is how they remember the payment arrangement I set up before. Compared with the bank I used to have, the process is simpler and I can usually get an answer the same day. Staff on the phone have always been patient with me.
Read moreNeeded to cover a garage bill quickly and applied on my phone during a break. The decision came back fast enough but then the money took two working days to arrive, which was longer than I'd hoped. Support replied to my question about it the next morning.
Read moreI've been borrowing from them since about 2015 so I know the process inside out by now. The last time I wanted a top up it was done the same afternoon and the money hit my account the next working day. No faff with the forms and the rate has stayed sensible compared with what I used to get. Staff on the phone have always been patient when I've had questions, which I appreciate.
Read moreCompared with the high street lenders I looked at, the rate here was a fair bit lower for the same amount. The application took longer than I expected because they wanted several months of payslips. Once that was in, the decision was quick and the money landed the next day.
I've used the top up option on my existing loan, which saved me reapplying from scratch. The paperwork was minimal and the extra funds showed in my account by the next morning. Only thing is the early settlement quote took a few days to come through when I asked.
Got a loan for my car insurance top up and the app was really easy to use. The thing that stood out was that the first message from their support team took nearly two days to come back, which was annoying when I had a question about the payment date. Once that was sorted the rest was fine, so not a massive issue.
Honestly I got a loan sorted on my phone while waiting for the bus, which felt weird but it worked. The app asked for my bank details and a selfie which took a few tries because the light was rubbish. Once that went through it was dead quick and the money was in by the next day. Repayments come out automatically so I don't have to think about it, which is well good.
Way easier than trying to get an overdraft increase from my bank. Applied on my phone during a lunch break and it was sorted that afternoon. Only annoying bit was the card reader thing kept timing out on my laptop, so I used my phone instead.
Needed a short loan to cover a van repair when the bill landed out of nowhere. Application was simple enough and the money came through the next working day. Rate was a bit higher than I'd hoped but it was clear what I'd pay back each month, so no complaints.
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