90%Would buy again
I've used them for years now, and what keeps me coming back is how they remember the payment arrangement I set up before. Compared with the bank I used to have, the process is simpler and I can usually get an answer the same day. Staff on the phone have always been patient with me.
Read moreNeeded to cover a garage bill quickly and applied on my phone during a break. The decision came back fast enough but then the money took two working days to arrive, which was longer than I'd hoped. Support replied to my question about it the next morning.
Read moreI've been borrowing from them since about 2015 so I know the process inside out by now. The last time I wanted a top up it was done the same afternoon and the money hit my account the next working day. No faff with the forms and the rate has stayed sensible compared with what I used to get. Staff on the phone have always been patient when I've had questions, which I appreciate.
Read moreThe loan itself was fine, but I'd been comparing rates with a few of my mates in the trade and this one's on the pricier side for the term I picked. The application was straightforward and the team were polite when I rang with a question about the fees. Money arrived when they said it would.
Needed to cover a garage bill quickly and applied on my phone during a break. The decision came back fast enough but then the money took two working days to arrive, which was longer than I'd hoped. Support replied to my question about it the next morning.
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