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84%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Many years now

I've been with them for many years and I've stuck with them because they've always been fair. I needed a top-up loan last spring to help my son with a deposit. The renewal was simple, the adviser on the phone talked me through the options and I had the money the following week. Repayments are as agreed every month.

Patricia C.
1 person found this helpful

Better than my old lender

Switched over from my previous lender because the rate on the new one was lower, and the transfer of the balance was handled for me. Did wait nearly a week for the first statement to show up, which was a bit annoying. Otherwise the online account is clear and I know what I owe each month.

Anthony A.
3 people found this helpful

the timer on the form

The form has a timer on it that I didn't expect and it made me panic a bit. Otherwise the loan itself came through the next day which was fine. Nothing else to say really, just the timer lol.

Erin P.
1 person found this helpful

best of the lenders I looked at

Honestly this was the one I went with after comparing about four lenders. The rate wasn't the lowest but the approval was clear and quick. My only gripe is the phone line was busy when I had a question, so I used the chat instead, which was fine.

Victoria C.
0 people found this helpful

Quicker than my bank

Compared with my bank, which wanted three weeks and a branch visit, this was done in a single afternoon from my sofa. I already knew the product well from past loans, so I was checking the small print closely. Everything was spelled out up front, nothing hidden.

Jonathan R.
1 person found this helpful

Better than the bank app

Way quicker than my bank app, which kept timing out. Got the loan sorted in about ten minutes on my phone. Price is a touch above the cheapest I found but the speed made up for it. Only thing is I had to upload my payslip twice because the first photo was too dark.

Katie C.
6 people found this helpful

Knows what they're doing

I needed a loan to bridge a gap in my business cash flow, so I know the market well. The application asked the right questions and the underwriting was sensible, not box ticking. The funds arrived exactly when the schedule said. Repayments come off by direct debit with no fuss.

Amy M.
1 person found this helpful

Nearly as cheap as the bank

Compared with the bank, this came out a fair bit dearer for the same amount, which I didn't love. I was on my phone the whole time and the form kept logging me out, so I had to start over once. The money did arrive the next day though, and the repayment schedule matches what they told me.

Christine C.
6 people found this helpful

fine but the fees add up

I took out a short-term loan to cover a car repair. The application took about ten minutes and the money landed the next working day, which was what I needed. The fees were a bit steep compared to what I'd seen from the high street banks, and I only realised how much I'd pay back once I read the full schedule. It did the job, but I'd check the total cost first.

Paul F.
4 people found this helpful

Quick and easy

Honestly the app is really easy to use, I applied from my phone on the bus. Money came through the same day, which was class. Only thing is the interest is a bit steep but that's loans for you innit.

Ahmed D.
1 person found this helpful

Cheapest option I found

Easily the cheapest option I found once I'd checked the total repayable. I needed a small sum to cover a dental bill and the application was done in one sitting. Payments come out on the date they say, which is all I wanted. Only niggle is the terms are a bit fiddly to read on a small screen.

Lauren G.
1 person found this helpful

first loan, went okay

First time I'd ever borrowed anything so I wasn't sure what to expect. The bit that jumped out was how much detail they gave before I signed, like the exact payment dates. Got the money the next morning. Took a little while for someone to answer my email but the answer was sorted.

Dylan W.
1 person found this helpful

Needed it fast for rent

Needed it fast cause my rent was due and payday was ages away. Did the whole thing on my phone in bed and the money landed same day. Only niggle was the verification bit asking for the same photo ID twice, but yeah it worked.

Alfie D.
0 people found this helpful

straightforward and honest

I wanted a loan for home improvements, so I read the terms carefully before I applied. They laid out the costs in plain English, which I appreciated, and I didn't have to chase anyone. The money came through to my account the next day. Happy with how it went.

Colin B.
1 person found this helpful

Loyal for years

I've borrowed from them three times now over about eight years, which says it all about how I feel. Each time I needed money for a roof repair or a family wedding. The renewal process gets quicker every time and the staff remember me. Always the money in my account when they said it would be.

Diane B.
2 people found this helpful

Short loan for a boiler repair

Took a short loan to cover a boiler repair I hadn't budgeted for. Total cost was clear on the summary page before I accepted. Money came through the next morning, nothing else to add.

Mohammed A.
0 people found this helpful

The process is spot on

I've taken out a few personal loans over the years so I know what a good process looks like. This one is spot on. Clear eligibility check, quick decision, and the funds reached my account the same day. Nothing to fault.

John S.
1 person found this helpful

Very pleased with the whole thing

I have to say the process was far simpler than I expected, and I was grateful for that. I applied through their website on a Tuesday evening, had a decision by the Thursday morning, and the funds were in my account before lunch on the Friday. The staff on the phone were patient with my questions and didn't rush me at all. I'd happily use them again.

Tracey B.
12 people found this helpful

First time borrowing

Needed a loan to cover a car insurance payment I'd forgotten about, so this was my first time borrowing from anyone. Honestly the thing I liked most was that they showed me the monthly amount before I committed. The money came through the next working day and I've been paying it off by direct debit since.

Jessica D.
6 people found this helpful

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