95%Would buy again
Why I needed it this time was a replacement for an old commission that had been left in the rain. Went back to them because I've been buying here for a long while and they know my taste. Ordered through the account, quick as ever. Still the same care and attention to detail I've come to expect from them.
Read moreOrdered a bespoke item and it was fine once it arrived. The only problem was waiting nearly four days for a reply to my first question. Price was a bit higher than I'd hoped.
Read moreThe first thing that struck me this time was how they remembered my name and the details of my last order when I rang up. I've had work done through them on and off since the mid nineties and it's always been the same careful approach. This time it was a reupholstered armchair for my late husband's study and they kept me updated at each stage. The fitters were polite and tidied up properly…
Read moreNeeded to sort a gift for my sister's wedding in a hurry and the site had something that wasn't the usual boring thing. Ordered on my phone on the bus, took about five minutes. Arrived a day earlier than they said so not complaining, only thing is the description could have been a bit clearer about what size it actually was.
Compared with the high street firm I went to first, this came in noticeably cheaper for the same piece. The booking was straightforward through the site and I had confirmation by email the same afternoon. The only thing is the delivery date slipped by about a week, which they did explain. The finished item is lovely and I'm happy with it.
I should say the initial enquiry took a while to get a proper answer, though I appreciate they were busy when I rang. Once the date was agreed the work was carried out to a very good standard and the team were courteous throughout. The invoice came through promptly and was easy to follow. It's a small matter but I would have liked a quicker first response.
Ordered a bespoke item and it was fine once it arrived. The only problem was waiting nearly four days for a reply to my first question. Price was a bit higher than I'd hoped.
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Unique Luxury Design is a company offering design services for luxury interiors and bespoke spaces. It works with private clients who want considered, individual approaches to how their homes and premises look and feel. The company builds each concept around the client's own brief rather than offering standard packages.
Projects are developed through direct consultation, with the design process shaped around each client's brief and the character of the property. The company is known for its attention to detail and its emphasis on distinctive, personal results.
