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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Better than the usual credit card

Having used a few credit cards and overdrafts over the years, the fixed repayments here are a much cleaner way to borrow. The interest works out lower than my card and the schedule shows exactly when each payment goes out. Set up took a short while and the funds were in my account the next day.

Jamie D.
1 person found this helpful

Used the repayment holiday

I took the payment holiday they offer after my hours got cut and it was dead easy to set up through the app. Shortlisted a couple of other firms first but none of them had that option without a fuss. Took about five minutes and the schedule updated straight away.

Jessica M.
1 person found this helpful

Cheaper than the high street option

Compared to the bank overdraft I'd normally use, the rate here worked out considerably lower for the amount I borrowed. I checked two comparison sites before picking them and their total cost came out better. Setup was quick and the funds landed the same day I was approved.

Kamil E.
1 person found this helpful

Small loan for a holiday fund

Took a small loan to cover the difference on a new washing machine. Repayments come out on the same day each month which is handy. Only niggle is the interest is a touch higher than my credit union but still fine.

Emma G.
1 person found this helpful

sorted my repayment date

I'd been with them for a while and wanted to move my repayment date to fit around my pay day. Went through the online form, which took about a minute, and the change showed up on the account the same day. Ideally the app would let you do this without a form but it works fine.

Gary P.
1 person found this helpful

First time using an online lender

I needed to cover a car repair that wasn't going to wait, so I went looking for something fast. The sign up was fine but the identity check kept asking me to upload the same document twice and it took nearly two days to be approved. Once it cleared the money arrived quickly, but the wait made me nervous.

Holly E.
1 person found this helpful

Took longer than I'd hoped to get paid

I compared quite a few lenders before settling on this one, mainly because they seemed to offer the most flexible repayment dates. The loan itself was what I needed and the terms were laid out clearly once I found the right page. However the claim for an early repayment took several phone calls and about a week to get confirmed, which was a bit frustrating. Once sorted, everything was fine.

Emma B.
6 people found this helpful

Needed cash for a bill

Needed some money in a hurry to cover a bill that had come out of nowhere, so filled the form in on the bus. Approval came back before I got off, which was a relief. Only slight annoyance was the bank details page kept timing out, so I had to start again once. Money arrived the next day.

Kyle S.
1 person found this helpful

My first loan and it went smoothly

I'd never borrowed money before and I needed to cover a deposit on a flat, so I was quite nervous. The whole thing was explained clearly on the site, from the application through to repayments. Approval came back within the hour and the money arrived the next morning. Felt like they actually cared that I understood what I was signing up for.

Amy J.
2 people found this helpful

Used them for years now

I first needed a loan to fix the boiler and I've come back to them a few times since. What I like is the way they handle repayments, which have never gone wrong for me in all the years I've used them. Applying the second time was even quicker because they already had my details on file.

Paul V.
11 people found this helpful

sorted, though the rate is a bit high

You'll get the money quickly if you need it, and that's the main reason I went with them over the other options I'd looked at. The rate is higher than some of the comparison sites suggested, so it's not the cheapest way to borrow. Application took about fifteen minutes and I had no real issues with the process itself, just the cost.

Kirsty M.
1 person found this helpful

Quick and easy, money in the same day

Filled it in on my phone during lunch and got a decision before I'd finished my sandwich. Money was in my account by the evening, which is exactly what I needed for rent. Repayments are set up automatically so I don't have to think about it. Used the app to check the balance a couple of times and it's pretty clear. Would use them again no problem, nothing to complain about really.

Rhys W.
1 person found this helpful

cheap enough and quick

Honestly the best bit is that the money landed the same day I got approved, so no waiting around. Looked at a couple of others first and this one had the lowest total to pay back. The app is easy to use and shows you exactly what you owe each month. Set up took a few minutes on the sofa and that was it, I'd use them again if I needed to.

Kieran L.
2 people found this helpful

the total cost beat my bank

Compared to the overdraft my bank offered, this came out a fair bit cheaper over the same period. I'd checked three providers and this was the one with the clearest breakdown of what I'd pay. The sign up was quick and everything came through on the day I was told.

Jordan M.
2 people found this helpful

still using them after years

I have been with them for about four years now and I'd say they're still the best of the bits I've tried. Repayments come out on the day they should and the app shows me the balance clearly. The one thing I'd change is the phone menu, which is a bit of a maze when I've got a question.

Lynne W.
4 people found this helpful

Clear process, slightly slow at the end

I should say that the first thing I noticed was how plainly the terms were laid out before I committed to anything, which I did appreciate. The application itself was straightforward and I was pleased with the clarity of the figures. The only thing I would mention is that once approved, the funds took a little longer to reach my account than I had been led to expect, though it did arrive without any trouble in the end.

Peter B.
1 person found this helpful

does the job but fiddly

Would use again if I needed to, the money came through fine. Signing up took ages though, the app kept logging me out halfway through the form and I had to start again twice. Then when I tried to change my repayment date the chat support took about three days to get back to me. Meh but it got me sorted.

Isla R.
3 people found this helpful

Far better than my last lender

I've borrowed from plenty of places and this beats my last provider by a long way. The interest is lower, the fees are clearly listed up front, and the app shows the whole schedule without me having to ring anyone. Applied on a Monday and the money was in my account by Wednesday, which I was really happy about.

Katie F.
3 people found this helpful

Quick approval for a small loan

Before this I looked at three other lenders and this was the only one that showed me the full repayment figure before I had to put any details in. The application took maybe ten minutes on my phone and the decision came back the same afternoon. Money was in my account by the next morning, which is exactly what I needed.

Ben C.
1 person found this helpful

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About TroubleBuddy AI

TroubleBuddy AI is an online service that offers AI-driven support for everyday problems people face at home, at work and in their personal lives. The company presents its platform as a conversational assistant that helps users work through issues step by step and suggests practical next actions. Its service is delivered entirely through the website, so customers access it from a browser without visiting a shop or booking an appointment.

The company is aimed at individuals who want quick, on-demand guidance rather than a long wait for a human adviser, and it describes its approach as focused on clear, practical answers. Readers looking into the service can read reviews on this page to see how other customers have found the experience and what they have made of the advice they received.

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