Treexy

Needed to make a claim after my bike got nicked from outside the flat, so this was a bad moment already. Form was fine but then nothing for four days, no update, I had to chase them twice. Got there in the end but felt like I was doing all the work. Not what you want when you're already stressed.

Needed a leaking tap sorted before the weekend and booked a same week slot on the site. Got a text within the hour, plumber came Thursday as promised. Quick and easy, would do it again!

Renewed my boiler cover through them and the whole thing took about ten minutes on my phone. I already knew the drill from last year so I didn't have to hunt for my old policy number, and the reminder email came early enough that I wasn't panicking. The new cover kicked in the day the old one ended, no gap at all, which is what I wanted.

Needed someone to come out and fix a leaking tap before the weekend, so I went looking for a same week slot. Booked online with a few clicks and the engineer was there on the day, which I wasn't expecting. Did a neat job and cleaned up after himself. The price was a bit above what I'd have paid from a local man, but the convenience was worth it for me and the work has held up so far.

Got a cleaner booked for the next morning, which I didn't think was possible. The person turned up on time and the live tracking showed them coming up the road, which was lovely. Would use again.

This was my first time using them so I didn't really know what to expect. Compared with the other app I looked at, signing up here was quicker and didn't ask me for loads of details I didn't need. The only thing that put me off a bit was the verification step, which asked me to upload a photo and took a day to clear. Otherwise it's been easy.

Live tracking on the booking was the bit I liked most, you can see the driver's location right up until they arrive. Quick to book on my phone while waiting for the bus. Done.

I went with them for a loan for a new boiler after looking at a handful of lenders. The thing I took from the process was how well they handled the affordability questions, which were more thorough than the others but didn't feel intrusive. Money arrived the next working day as promised. Had to phone once to confirm a detail and the call was quick. Good all round.

Got my quote and it was sorted in the end, the cover is what I wanted and the policy document is clear. The one thing that did not go well was getting a reply to my first question about the excess, which took three days. Once I spoke to someone it was all fine.

Would use them again, the cover was what I wanted and the price beat the two other providers I had open on my laptop. The only niggle was that when I emailed a question about a clause in the policy it took them three working days to answer. The answer was fine when it came but I'd have liked it sooner. Sign up itself was simple enough.

Compared it with two other providers and this came out cheaper for the same level of cover, which was the deciding factor for me. Being on a tight budget, every pound counts. The policy arrived by email straight after I paid and the renewal reminders are clear. Sensible choice.

I have been with them for a good few years now and the renewal process has never once caused me bother. Quotes come through on time, the paperwork is clear and when I phoned about changing my cover the adviser sorted it while I was still on the line. Long enough a customer to know they do what they say they will. Happy to stay put.

Needed a bit of money for a deposit on a flat and my bank wasn't being helpful. Application was quick and I got a decision the same day. Only niggle was that the money took two working days to land rather than one like they said. Still happy though.

Needed cover for a van I was borrowing for a weekend move and nothing else was sorting it in time. Got it done on my phone at midnight and the policy was live by morning. Didn't have to speak to anyone, which suited me.

I am grateful for the way the booking was handled, which I had been nervous about since I am not very confident online. The staff member who rang to confirm the details was courteous and took the time to explain each step. The equipment was set up and ready on the day, just as described. I would be pleased to recommend them to my friends.

Got a short term car insurance policy through the site to cover my cousin's car for a week. Took about five minutes to get through the questions and the cover started straight away. Documents landed in my inbox right after. Smooth.

Compared it with the high street option I usually go to, and the price here was clearly lower for the same service. I was worried it would be a false economy but the appointment was on time and the work was done properly. Good value for what you get.

Honestly the best bit was that the money hit my account the same afternoon I got approved. Applied on my phone on the bus, had a yes in about ten minutes, no weird hoops to jump through. The repayment dates are flexible enough that I can actually line them up with payday. Would use them again no bother.

Compared it against two of the bigger comparison sites before settling on this one, and the difference was that the results here were actually from the insurers themselves rather than a long list of adverts. The price came out roughly the same as the cheapest option I found elsewhere, but I liked being able to see the policy wording before paying. Took a bit longer to fill in the form than I expected but the result was worth it.