TMS

I am very pleased with the service and would happily use them again. The gentleman who handled my late husband's estate paperwork was patient and explained each step clearly. Everything was dealt with in the time they said it would be, which I did not expect. Thank you to all the staff.

I'm very glad I chose them for our holiday cover this year. The forms were straightforward to complete and the policy documents arrived promptly. Their staff were courteous when I called with a question about my existing condition. I'd happily recommend them to family.

Booked a slot through their site for a Saturday morning. The booking page itself was fine and showed availability clearly. Then I had to wait four days for anyone to confirm it and I had to chase them by email. Got there in the end.

Needed some cash fast for a deposit on a flat and didn't want to wait ages. Applied through the site on my phone one evening and got a yes the next morning. The money landed in my account before lunch. Only bit that annoyed me was the repayment reminder came a day early, nothing major though.

I've been using their bookkeeping service for about six years now, ever since I went self employed and had no idea where to start. The monthly invoices are clear and the person I deal with actually remembers my business. Only real gripe is that they took a few days to reply when I had a question during the January tax rush, but that's fair enough given how busy everyone is. Would stick with them.

Took out a small loan through their app on my phone last Tuesday. Money hit my account the next morning which was quicker than I expected. Repayments come out on the same day each month and the app shows you the balance. Easy.

Compared to the other venue booking sites I tried this was miles easier, I could see the hall photos and the price straight away. Booking was done in one go and I got a confirmation text. Honestly the whole thing was really smooth and the staff on the day were lovely.

Would use them again, the process was simple and I got the money into my account the same afternoon. I was a bit thrown when the app asked for a selfie and a copy of my payslip, took longer than I'd like to upload them. Once approved it was all fine and the repayment schedule was easy to find in the app.

Compared to my old broker this is night and day. Signing up for home insurance took under ten minutes and I didn't have to speak to anyone. The quote was also a fair bit lower.

I know how these things work so I sent the claim in with all the paperwork they asked for on day one. The online form was clear enough. It then sat with an assessor for three weeks before anyone came back with a question I'd already answered. Paid out in the end and the settlement was fair, just slow.

I'd looked at a few options before settling on this one for my childcare voucher scheme setup. The price was the same as the others but their onboarding was much more organised. My HR manager was sent a checklist and the dashboard made it simple to track each employee. Took a couple of weeks to get everyone live, but once it was going the monthly reports were spot on and saved me a fair bit of admin time each month.

Needed a cheap way to get my dog insured after the old policy lapsed. Wanted something that didn't need a medical history form for the vet visit. Got a decent price and the cover was what I needed. Happy with that.

I checked three different providers before picking this one for my van cover. This was the easiest to sign up for and the quote was competitive. Documents came through by email within a few minutes, which the others didn't do. Only thing is the phone line closes early.

Way quicker than my old provider for getting a new phone contract set up. Didn't need to go into a shop and the paperwork was all done online. Delivery of the new SIM took a day longer than they said, which was a bit annoying.

Paid less than I expected for the setup fee on our small business account and the price was the first thing I looked at. The sign up took a couple of goes because the app kept logging me out but once it was done the account was live the same day. Support answered my email within a day, which was fine, and so far it does what we need for the money.

I needed a proper review of my pension arrangements as I approached retirement and I was rather anxious about it. They took the time to explain the options properly without any pressure. The written summary arrived as promised and was easy to follow. I am most grateful for the care they showed.

Compared them against two of the big high street accountants and they came out cheaper for the same work. The turnaround on my year end accounts was quicker too. Only small niggle is the online portal could be a bit easier to find things in.

Honestly the easiest thing I've done on my phone all month. Set up the account, linked my bank and the card went live the same day. The app is clean and you can freeze the card in one tap if you lose it. Not much else to say.

My account has been with them since before the website was redone and the staff on the phone still know my name. When I rang about changing my direct debit date they sorted it while I was on the line, no forms. The new app is a bit fiddly for me but my daughter showed me where things are. Really good for an older person like me.

Needed a gym I could use near work without a long contract. Signed up on the app and it took a while to confirm my details. Once in, the classes were fine but the changing rooms were quite busy at peak time.