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Theunitysoft

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Reviews (19)

Loan paid in quickly

I took out a small loan to help with the new boiler and the money arrived in my account within a day of approval. The staff on the phone were patient and explained everything clearly, which I appreciated very much. I'd happily use them again.

Julie T.
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needed help with my pension

I needed some help sorting out my pension paperwork after my husband passed, and I didn't really know where to start. The team were very understanding and went through each form with me on the phone, taking their time. It was a difficult time and they made it considerably easier.

Lesley B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a reliable system

We needed a dependable system for the club's membership records, as the old paper ledger had become impossible to keep up with. The team talked me through the set up over the phone and were patient with my questions. Everything is now in one place and the committee are very pleased.

Patricia E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the scheduling feature

What got me was the scheduling feature, which lets you set up recurring bookings for the whole team in one go. I've been doing this by hand on spreadsheets for years and it's a relief. Support answered a question in under an hour. Happy with it.

Adam R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

better than the old provider

Compared to my previous provider this was a much smoother process. The online booking let me pick a slot that actually suited me, and the team turned up on time. No faff with the calls.

Louise R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quick and easy in the end

Signed up through the website and the process was pretty straightforward. The form asked for the usual bits and bobs and I had a booking confirmation within the hour. Only real niggle was the confirmation email landed in my spam, so I nearly missed the details. Once I found it everything was clear and the team I was booked with turned up on time and knew what they were doing. Would use them again.

Rebecca W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheapest total cost of the quotes

Biggest thing for me was the total repayment figure shown up front, it was lower than the other lenders I compared. Application took twenty minutes and the funds arrived the next working day. No fees for paying early, and the app makes it easy to see what's left on the balance each month.

Imran N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

cheaper than my old cover

Compared to what I was paying with my old insurer this is a fair bit cheaper for the same cover. I didn't have to ring anyone to get the quote and the online process was quick. Confirmation email came through straight away.

Charlotte W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Been with them for years

I've been using them for about six years now and they're generally dependable. This year the statement had a mistake on it that took a couple of calls to correct, and the reply to my email came after nearly a week. Otherwise the service is what I expect.

Deborah P.
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cheap enough and fast money

Went with them because the total cost came out lower than the other quotes I got, and the monthly payment fits my budget. Application was done in one sitting and the cash landed in my account the following morning. Paying off early was simple through the app with no charge, which saved me a fair bit in the end.

Stuart M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed cheap cover fast

I needed a policy sorting quickly because my old one ran out and I had nothing lined up. Got a quote online in a few minutes and the price was lower than what I'd been paying. Paperwork came through the same day.

Adam W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.8 people found this helpful

compared to the big names

I'd been using one of the big comparison brands before and this came out cheaper for the same level of cover, which surprised me. The sign up took a bit longer because I had to upload documents twice, but once it was done everything ran smoothly. Their customer team picked up quickly when I rang.

Lucy H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

slow to get anything done

Not a great experience, I'm afraid. I put a claim in and it took over three weeks before anyone rang me back, and I had to chase them twice. The price was also higher than the comparison sites were showing me.

Lee D.
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bought the annual plan

Went for the annual plan for our small business accounts and it's been good value so far. The invoicing side is simple and the monthly reminders save me a job. The bundled support is decent, though not amazing.

Lisa G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed the cover renewed

I needed my home insurance renewed before the old policy lapsed, and I'd been with them for a good few years so it made sense to stick. The renewal price went up a fair bit, more than I'd like, but the cover is still solid. The paperwork came in the post a few days late, which I did mention to them. Still with them.

Simon W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The bundle deal

I went for the bundle package to cover the flat and the car together. The price is fair and it saved me a bit over buying them separately. The renewal letter arrived a week later than I expected though.

Shabana J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Way better than the last one

Switched over from my old car finance company and honestly this was so much easier. The app shows you everything in one place, no ringing up to check my balance. Took about two days for the money to land, which was fine.

Simran W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

approved and paid in a day

Applied on my phone during my lunch break and got approved before I got back to my desk. The money was in my account the next morning, which is exactly what I needed for a deposit. Repayments are easy to track in the app and I haven't had any issues so far.

Ella J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

The account set up

Set up my account on the app last week and it was pretty painless. The only annoying bit was the verification step, took ages for the code to arrive. Got there in the end.

Jake J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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