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Thetrustedlab

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Reviews (20)

Better terms than the bank

I compared this against my bank's personal loan and the monthly figure here was noticeably lower, which made the decision easy. The process was tidy and I appreciated being told clearly what the total cost would be before I accepted. Funds were in my account the following morning and the repayments have gone out without any trouble.

Lesley C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Decent rates for what you get

Good value for a short-term loan if you can pay it back on time. The rate was lower than what my bank quoted me and there were no hidden extras on the statement. Signing up was quick enough but the identity check asked for the same document twice. Money arrived the same working day after approval.

Gareth H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed it for the car

I needed the loan because my old car needed a new gearbox and I didn't want to dip into savings. After years of borrowing I'd become cautious about lenders, but the terms were laid out plainly and I understood exactly what I'd repay. The application was done online and the decision came through within the hour. The funds arrived the next day and the monthly payments have been exactly as described, which is what I was hoping for.

Steven T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quick and easy

Got the money in my account the same afternoon I applied, which was honestly mad. Application took about ten minutes on my phone, no calls, no waiting. Repayments come out on the date I picked and the app shows you what's left. Would do it again no bother.

Jack R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

fair for what it is

Took a small loan to cover some bills and the total repayment was in line with what I'd seen elsewhere. The payment dates came through a day later than I expected, which was a bit annoying. Otherwise it did what I needed and I'd use them again.

Jack C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Faster than my overdraft

Compared to my bank overdraft this was quicker to get sorted and the rate was fine. The application took a while on my phone because the page kept timing out. Money landed next day though.

Luke M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed help with the roof

I needed a loan to pay for urgent roof repairs after a storm and wanted something I could manage on a fixed income. I was reassured that the monthly amount fitted my budget and the total was made clear from the start. The application was patient and easy to follow even for someone not very confident online. The money came through promptly and I've had no problems since, which is a comfort.

Sheila R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed cash for a deposit

I needed a small sum fast to cover a deposit on a rental after my previous lender turned me down. I already knew the terms from a friend who had used them. The decision came through in minutes and the money was in my account by the next morning. Everything was clear and nothing caught me out.

Ian G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Decent but the rate is high

The first thing I noticed was how quick the affordability check was, nothing like the old days of waiting a week. The rate is on the high side compared with credit union options though. Customer support took two days to reply to my question about an early repayment.

Bradley L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Smooth from start to finish

I've been with them for a couple of years now and every loan has gone through without any real drama. The latest one was approved within the hour and the money was in my account by the next morning. The repayment schedule matched what the quote showed. Nothing to fault.

Charlotte F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Good value, no extras

The total I'd pay back was the lowest of the quotes I got, so the verdict for me is that it's good value. No arrangement fees turned up at any point. The site let me compare the options side by side before I applied.

James H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Simple first loan

My first time borrowing from them, I took a small loan to cover a car repair. The online form was clear and I liked that it showed the total cost before I confirmed. The money arrived in my account the next afternoon. One niggle: the first payment date was set a few days later than I expected so I had to check my calendar.

Michelle B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Used them for years now

I've been using them for my short-term loans since around 2019 and I still think they're fair. Last spring I applied for a loan to cover a new fridge freezer that died on me. The form took about ten minutes on my phone and the decision came back the same afternoon. The money landed in my account the next morning. Repayments come out on the date I picked, which is the only reason I stick with them.

Karen Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Long-time borrower

I've borrowed from them three times now and the loan I took last year was as smooth as the first. The money arrived the same day I was approved. Repayments come out on time every month without a fuss.

Karen F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than my old lender

Compared with my last lender these are noticeably cheaper per month. The signup took a bit longer than I'd like because of the bank checks. Still, I'm on the same repayment plan and the statements are easy to read.

Georgia G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Solid and fair

They're the best option I've found for a short-term loan with a good rate and no nasty fees if you pay on time. I checked three other lenders first and the total repayable came out lower here. The application uses bank statements to verify so it's quick. Funds were in my account the same day I was approved.

Jake M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Loan was fine, app is clunky

I took out a loan to cover some bills and the terms were clear. The application form itself was fine and the money arrived the same day as approval. The app is a bit clunky to log into though and it took me three tries to reset my password. Otherwise decent value for what I needed.

Mark B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the bank app

Compared it to my bank's overdraft and this was way quicker to sort out, didn't have to go into a branch. Got the money the next day. The chat support took ages to reply on the Saturday though, so that's a bit annoying.

Sam W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

First time using them

This was my first time using them so I was a bit nervous about it. The application asked me a lot of questions about my income and outgoings, which felt thorough but fair. I got a decision the same day and the money reached my bank before I'd finished my tea. The repayment schedule was laid out clearly before I signed, so I knew exactly what I was agreeing to and when each payment would leave my account.

Harpreet H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed it for the boiler

I needed the money in a hurry when the boiler packed in over the winter and a friend suggested I look at them. The application was a bit long for someone of my age, with a lot of screens to get through. Once I was approved the funds reached my account promptly, which was a relief. Repayments have been straightforward since, thank you.

Helen B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

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