Surveoo

What struck me most was how plainly the repayment schedule was laid out before I accepted anything, with every date and amount listed. I did have to wait a little while for the approval, but the staff who replied to my query were polite and explained the reason. The funds reached my account when they said they would, and I have no complaints about the way the account was managed afterwards.

Needed a short term loan to bridge a gap between jobs, and I've borrowed online a few times before. The eligibility checks were sensible and the offer matched what the comparison site showed me. Funds went into my account the same day and the online account makes it easy to see the balance and upcoming payments.

Been a customer for years now and what stands out to me is that they still send the statement by post every month, which I rather like. The site is easy enough to log into and I've never had a problem getting through to someone when I've needed to ring. The money has always landed in my account the same day it was agreed, which is all I really ask.

Compared to going into my overdraft this was a fair bit cheaper, and I'd been using the bank for years. The application took a while because they wanted proof of address twice, and I had to chase them by email after four days with no reply. Once approved the money came through without any trouble. It's worth shopping around, though I did end up using them again the next time I needed cash.

Took out a short loan on the app while waiting for the train. Repayment reminders come through the app and the money hit my account same day. Rate was a bit higher than I hoped but I knew that going in.

I was given the decision and the funds for my roof repairs, which I'd been putting off for some time. The paperwork arrived by post and was clearly set out, with a helpful note explaining the repayment dates. The member of staff who answered my call was courteous and took the time to go through everything carefully.

This is my first time borrowing from an online lender so I was nervous. The checks were thorough and the terms were explained in plain English, which I appreciated. The money went into my account the following working day and the first repayment came out exactly on schedule.

Good value for the amount I needed and the total cost was clear before I agreed to anything. Paid it back on time and the repayments came out exactly as shown, no surprises.

Been a customer for a good while and the process hasn't changed much, which I like. The money came through the next working day. Customer support took two days to reply to my query about an early repayment, which was the only slow bit.

Used the app to apply for a small loan to cover my car insurance. Approved within minutes and the cash was in my account before lunch. Repaying through the app is dead simple.

Compared to the high street bank I'd normally use, this took a fair bit longer to get a decision, and I was checking my phone for ages. The money did arrive in the end but I had to chase them once by email because I wasn't sure what was holding it up.

Went with them after the high street bank turned me down for a small loan. Compared with the bank, the application here was far less of a faff and the decision came back the same afternoon. The rate was reasonable and the staff were helpful when I rang about setting up the repayments.

Needed cash for rent and this came through, so I'm not complaining. The sign-up asked me the same questions a few times though and it took longer than I'd have liked. Money arrived fine.

Way easier than my bank, the whole thing was done on my phone while I was on the bus and the money was in my account by the afternoon. No faffing about with branch visits or phone queues.

Tried two other lenders first and this one gave me the best total cost for the amount I needed. The application was clear and the decision came back before I'd finished my tea. Money landed quickly.

Lenders vary a lot on the rate so it's worth comparing, and this one came out fair for a short-term loan when I ran the numbers. Application was quick and the funds reached my account the same day. The only thing I'd flag is that the early repayment process took a few calls to sort out.

Needed a bit of cash quick for a broken boiler so went on here. Got a decision in about ten minutes and the money landed the next working day, which was faster than my bank. Only niggle was the form asked for my payslips twice.

Liked that the total repayable was shown before I signed anything, with no hidden extras that I could see. Money arrived the next morning as promised. Simple and straightforward, exactly what I needed.

Checked three lenders before going with this one because the rates looked a bit clearer on their site. The form was quick on my phone and I got a yes that evening. Happy enough with it.