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StellarInfo Data Recovery

18 reviews
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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

would use again

Looked at a few firms before picking these and they were the clearest about what they could and couldn't do. Got the family laptop files back and the whole thing was simple from start to finish.

Caitlin R.
0 people found this helpful

Got my files back

Got my files back from a dead laptop hard drive in under a week, the site was easy to use on my phone, booked it in about five mins while on the bus and the updates came through by text.

Owen C.
1 person found this helpful

not the cheapest but fine

Compared with the cheaper option my mate used, this came out a bit more expensive but the reviews on fault types like mine were stronger. Booking took two minutes and the recovery came back complete. Would go with them again for something similar.

Craig K.
1 person found this helpful

lost my uni work

Lost my uni essays when my laptop got a virus and I was panicking. Found them through a search and signed up on the site in five minutes. Got a message the next morning saying they had most of it back, so I was buzzing.

Grace T.
0 people found this helpful

needed my old phone pics

Lost my old phone pics when it died and I needed them for a uni project. Put in a request and it took them a while to confirm the price, around a week, which was annoying. The actual recovery was fine and most of the pictures came back.

Ben P.
1 person found this helpful

A sensible service

I needed to retrieve the family photographs from a damaged hard drive my late husband used. I was rather anxious about it. The staff were patient and kept me informed throughout, and the photographs were returned in good order.

Christine M.
1 person found this helpful

Decent for the money

Used them to get files off a dodgy USB stick. The price was a bit cheaper than the big names I checked, which is why I went with them. Results were fine, though the quote came in a touch higher than the first estimate.

Connor R.
1 person found this helpful

Found what I needed

I found it more useful than the local repair shop, which quoted me and then could not promise anything. The staff here were straight with me about the odds and the recovery did bring back my tax records. Pleasing result, and I would use them again if needed.

Christopher P.
3 people found this helpful

better than the other one

Tried a different service first and they wanted a lot more money for less. These lot found more of the files on my backup drive and the price was lower. Sent it off and it came back quick, so no complaints at all.

Michelle T.
1 person found this helpful

better than the free option

Went with them rather than the free software my mate suggested which just found nothing. Their engineers actually looked at the drive properly and got most of the wedding photos back. Worth paying for, no contest.

Matthew A.
1 person found this helpful

Worth every penny

Really good value for what you get, recovered the files I thought were gone for good. Price was fair compared with the other places I looked at, and the updates along the way kept me in the loop without me having to chase anyone.

John S.
1 person found this helpful

Needed it fast

Needed it urgently because a work deadline was looming and the file was on a corrupted memory card. Signed up online in ten minutes and they got back to me the same afternoon. Got the files back in one piece.

Emily M.
1 person found this helpful

sorted in the end

The verdict is a solid yes for what I needed. They got the files off a failed SSD and the price was reasonable. Looking at the other options, the cost was around the middle, nothing extra charged for the update emails.

Lisa B.
0 people found this helpful

external drive recovery

Sent in a failed external hard drive with a clicking noise, which I knew was a bad sign. The recovery itself was solid and they gave a clear quote before starting work. Took a few extra days to get the return back than the estimate said though.

James S.
1 person found this helpful

The speed of it

Honestly the speed of it blew me away, my laptop went on the Friday and I had my photos back by the Monday. Booking was dead easy on the site and the person I spoke to on the phone was dead chilled about it all, really helpful.

Lauren B.
6 people found this helpful

My usual recovery firm

I used them for a broken external drive after a previous visit. The account login made it easy to reorder and they kept the same contact. Recovered everything I needed.

Louise B.
1 person found this helpful

first time using a recovery service

Never had to do this before so I was a bit nervous. The person on the phone talked me through the options without pushing anything, and they kept me updated on my old work PC drive every couple of days. Got most of it back, which was more than I expected, and the price was in line with what I'd seen elsewhere.

Andrew C.
3 people found this helpful

Pricier but it worked

Needed my wife's old laptop data recovered after a spilt drink. I compared a few services and these were a bit dearer than the cheapest, but they had the best reviews on the sort of fault I had. The recovery went well and the report was clear.

Adam H.
0 people found this helpful

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