Sprout Social

Compared to the tool we had before, this is miles quicker to get posts lined up across Instagram and LinkedIn. I'm writing this on the bus so forgive the typos. Signing up took about ten minutes and I had a week of posts queued before my first coffee. The drag and drop queue is handy when clients change their minds last minute.

Having run social for clients for over a decade, I know what a good scheduler should do and this mostly does it. The bulk upload handles a lot of posts at once, the analytics export into a decent format, and the approval flow works with clients who don't want another login. Support knows the platform properly. The only reason it's not perfect is the link tracking can be fiddly when you're working across several accounts.

I was not sure I would manage a social media account at my age, but this has proved simple enough. The posts I schedule for the surgery go out at the proper times, and the monthly report is clear to read. The team on the phone were very helpful when I got in a muddle with the login.

The inbox that pulls every comment and DM into one place is the bit I love most, I don't have to flip between five apps anymore. Booked the trial on my phone during a lunch break and it just worked. Posts go out on time, even the ones I set up at midnight. Support replied within a day when I got stuck on a connection problem.

Before this we ran our posts through a spreadsheet and a couple of free apps, which was rather messy. By contrast the new setup puts everything in one calendar, and the team can see what is going out and when. I was a little sceptical about the cost but it has paid for itself in time saved.

We needed a way to schedule posts for the shop because I was doing it all by hand and missing things. The plan we went for isn't the cheapest but it covers the three profiles we run and the inbox for messages, which saves me paying for a second tool. Setup was quick and the first month's posts went out without any bother. Good value for a small firm.

I have used the reporting tool on our company accounts for about six years now. The monthly engagement reports are the thing I rely on, and they've got better as the platforms changed. Renewal was simple and the price hasn't jumped much. Nothing else to add really.

Best thing I did for the agency this year. Scheduling across clients is quick and the approval step saves me chasing people. Booked a demo call and got a rep straight away.

Really good first experience, signed up on a Monday and had posts scheduled for the rest of the week by lunchtime. The onboarding walked me through connecting Facebook and it just worked. Support replied to a quick question within the hour. Would definitely use again for our little bakery page.

Compared it with two other social scheduling tools before picking this and it was miles easier to get our posts lined up across Instagram and LinkedIn. The calendar view makes sense straight away and the team seats didn't cost the earth. Our Friday posts go out on time now without me having to log in at 9pm.

Honestly the drag and drop calendar is the best bit, I can move posts around in the queue while waiting for the bus. Sign up was quick, just a couple of taps. The only thing is the notifications come through a bit late sometimes so I miss replies for an hour or so.

We bought the scheduling package for the charity shop's social pages, mainly for the Facebook and Instagram scheduling. It is good value for a small team on a tight budget, and the bulk upload saves a lot of time on the weekly sales posts. The calendar view makes it easy for volunteers to see what is coming up, and we have not had any trouble with the posts going out. We are happy to stay with it.

We needed something to keep the cafe Instagram going while I was run off my feet opening the second site. I had never used a scheduler before so was a bit nervous. Signing up was simple and the setup guide was clear enough that I managed it on my own. Posts have gone out on time every week since, which is the main thing.

We needed to keep our posting going during a busy stretch for the restaurant, and the scheduler meant I could batch a fortnight in one sitting. Been a customer a few years now. The renewal process took a bit longer than I expected because I had to confirm the card details twice, but the service itself has been reliable.

The social listening feature picked up a complaint about one of our products before it blew up, which was the detail that got me. I'd only signed up for the free trial to see what it was like. Set up took a few minutes and it's been running well.

I bought the reporting add-on for the club's social pages and what I valued most were the report templates, which saved me constructing them by hand. The information it gives is good enough for our committee meetings. Sadly the export to PDF was slow on my laptop and the page sometimes froze halfway.

My daughter suggested this after I had struggled for some months with another platform that kept logging me out. By comparison this is considerably more straightforward, and I have been able to manage the posts for our book club's page without asking for help. The reporting has been particularly useful for seeing which announcements people actually read. The staff were patient when I rang with a query about my account, and I was grateful for that.

Needed a proper tool for our marketing team because we kept losing track of who was posting what. Looked at three options and the cheaper one kept timing out on the reports, so we went with this one. The approval workflow means the director can sign off posts from her phone, which has cut down a lot of back and forth. Happy with it.

I purchased the scheduling package for our village charity's Facebook page in the spring. Unfortunately the posts did not always publish at the times I had set, and when I wrote in to ask, the reply took four days to arrive. I am sure it suits larger organisations, but it was rather more than we needed.