Skycop

Compared with the other three sites I looked at, this gave far clearer wording on what counts as a delay, and it was the only one listing the cover for missed connections. I paid a little more than the cheapest option but the terms were worth it. Claim went through without any back and forth.

Paid less than I expected for a flight delay cover that actually pays out when the plane is late. Took about five minutes to sign up on the site and the price stayed the same at checkout, which I always appreciate. Not bad for a few quid a trip, I'll keep using them for the family holidays.

I would say the whole experience was excellent from start to finish. I applied for a flight delay claim after my return flight from Faro was held up by nearly five hours, and I was rather dreading the paperwork. Skycop handled it all online, kept me informed at every stage, and the money reached my account within a week. Most courteous, and I was grateful for that.

I bought the annual cover, having looked at three other providers first. Skycop's version covered the extra baggage delay that the others left out, which mattered to us on a fortnight in Cyprus. Renewal reminder came through in good time. A sensible product for people who fly a few times a year.

I took out the policy specifically for the cruise departure from Southampton, as my son had warned me that airport delays can be dreadful. The policy document was clear and easy to follow, and I found it reassuring to have it in writing before we set off. Would certainly consider it again.

Best flight delay cover I've found for the price and it paid out quickly when my Ryanair flight to Faro was four hours late. Sign up took a few minutes and the cover is clear about what counts. Would use again.

Booked the cover on my phone while waiting for a train, the app sign up took about two mins. Cover for my flight to Lisbon is confirmed and the documents came through as a PDF. Very quick.

I needed cover because my connecting flight in Amsterdam was only an hour after landing and I had no backup plan. Bought it at the checkout for the trip. Cheap enough that it was an obvious choice.

I bought the single trip flight delay cover before a trip to Edinburgh. My train into the airport was late so I had to claim, and I was nervous as it was my first time. The form asked for my boarding pass and the airline letter, which I uploaded from my phone. Payment came through on the Tuesday.

Way better than the airline's own insurance, which was twice the price and a nightmare to claim on. Skycop took about 5 minutes to sign up and the claim was just a few taps in the app. Got my money fast. Would use again.

What struck me most was how patiently the claims team dealt with my questions when my flight to Tenerife was cancelled and I was confused about the forms. They rang back the same afternoon. The payment arrived promptly, and I was reassured throughout.

We needed cover for a family trip to Crete with two teenagers and a delayed transfer could have wrecked the first day. We went for the family option, which was far better value than buying separate cover for each of us. Signing up took a few minutes and the emailed policy was waiting when we got home from the shops. Everything else went smoothly.

I needed it because I was flying to Berlin for a conference and the company wouldn't cover delays. Booked it the same evening I got the invite. The policy covered the hotel I had to book when my flight went out late.

Never bought flight insurance before so I was a bit nervous. The site walked me through the questions and the cover for my trip to Glasgow was sorted in minutes. Got the confirmation straight away in my inbox and the cover was clear.