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Refsee

90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

booked a smaller loan to clear a card

I wanted to pay off a credit card that had crept up and this loan was the one I picked. Booking the application took about twenty minutes including the bank details step. The cash came through the day after approval and the first payment went out exactly as the schedule showed. Easy to follow for someone who doesn't love money admin.

Jennifer D.
1 person found this helpful

Needed cash for a car repair

Needed the money fast for a car repair that wouldn't wait. Signing up was quick enough but the ID check kept failing so I had to upload my passport twice. Got there in the end though.

Isabelle E.
1 person found this helpful

The instant approval

I compared four different lenders and this was the one that gave me an instant answer on the spot. I booked the loan on my phone while waiting for a bus. The cash showed up in my bank that evening and I've paid the first instalment already.

Dev P.
1 person found this helpful

Sorted the car insurance renewal

The renewal reminder came through a month early which gave me time to shop around, and the quote was about forty quid less than what I was paying before. The only niggle was the form asked for my old policy number twice, which took a bit longer than it should have, but otherwise it was simple enough and I got the new documents by email the same afternoon.

Gemma H.
2 people found this helpful

Way better than my old lender

Compared to my old lender this was miles easier, no paper forms and no waiting for a call back. The whole thing was done on my phone in a few minutes. Money landed the next morning and the app lets me pay early without any fuss.

Luke D.
1 person found this helpful

needed it for a flat deposit

I needed a quick way to get a deposit together for a flat and my savings account was too slow. Signing up took about ten minutes and the approval came through quicker than I expected. The only thing was the statement emails arrive a bit late each month, so I end up checking the app myself. Otherwise it did what I needed it to do.

Kirsty D.
1 person found this helpful

A clear letter and a phone line that answered

I'll say first that the paperwork came through in good time and was clearly laid out, which I appreciated. When I had a query about the early repayment figure the adviser on the phone was patient and explained each number. Nothing was rushed and I was kept informed at every step.

Martin G.
1 person found this helpful

Quick and easy first time

This is a really good option if you've never borrowed before. The sign-up asked sensible questions and I got a decision straight away. Paid in quickly and the repayments have come out on time.

Amelia L.
1 person found this helpful

best of the three I looked at

Of the three lenders I compared this was the one I went with, and I'd pick it again. It was clearer about the costs than the others and the application didn't drag on. The money turned up quickly and the repayment reminders have been useful.

Bradley F.
3 people found this helpful

the payment plan option

I've used them for three years now so I know the setup well. The option to move my payment date by a few days without a penalty is the bit that matters most to me, and the app shows the change straight away.

Megan J.
0 people found this helpful

compared a few before picking this one

I looked at a few options before settling on this, and the sign-up was the most annoying part of the lot. It asked me the same details twice and the approval took longer than I'd hoped. The money did arrive and the repayments have been fine, though I'd have liked it quicker.

Sophie M.
2 people found this helpful

better than the building society

Compared to the building society this was far more straightforward, I'd been sent between departments there for weeks. The initial form took some time but the decision followed in a couple of days. My only small complaint is that the customer line closes earlier than I'd like.

Christine D.
0 people found this helpful

clear, fair and dealt with properly

This is the one I'd point people to, the process is well managed from start to finish. The application was handled in a reasonable time and I was told exactly what to expect at each stage. The funds reached my account when promised and the repayments have run without any difficulty since.

John T.
0 people found this helpful

Reliable but the pricing stung a bit

I've used them a couple of times now and they are dependable. The money arrives when they say it will. This time the total cost came out higher than I'd worked out from the quote, and it took a while before I understood why. It's fine but I'd want to check the full figure carefully before agreeing.

Elizabeth O.
1 person found this helpful

Easier than the high street option

Compared with going into a branch, this was much less bother, I did the whole thing from my kitchen table. Approval took a little longer than the app said it would, perhaps a day, but the money then came through without any issues. The repayments are taken on the date I chose.

Parveen A.
2 people found this helpful

The fixed repayment plan

I'd been using their fixed repayment plan option for a while and I know how it works now. The schedule is set out at the start so there are no surprises. Only niggle is the account page is a bit slow to load on my older phone.

Scott A.
1 person found this helpful

Needed it for a dental bill

I needed the money to cover a dental bill that came out of nowhere. The application form asked for a fair amount of detail which took me a while to fill in properly. Once submitted it was looked at promptly and the funds reached my account on the next working day.

Peter S.
4 people found this helpful

Better than the bank by a long way

Compared with going through my bank, this was far quicker and I didn't have to sit on hold for half an hour. The application was straightforward and I was given a decision the same afternoon, which I wasn't expecting at my age. The money arrived in my account the next working day and the repayment schedule was set out clearly in a letter. I'd have no hesitation using them again if I needed to.

Patricia H.
0 people found this helpful

the app shows everything

Honestly the bit that got me was the repayment tracker in the app, it shows exactly how much is left and when the next payment comes out. I was on the bus when I signed up and it took maybe fifteen minutes from start to finish. Money went in the same day. Happy with it so far.

Liam P.
4 people found this helpful

The loan

took out the loan on my phone last month. app was easy, got approved in like an hour and the cash hit my account the next day. paid off the first instalment with the reminder they sent, no faff at all.

Deji C.
1 person found this helpful

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About Refsee

Refsee is a Swedish company that operates a consumer reviews platform, allowing shoppers to read and write reviews of online retailers and service providers. The site collects feedback from people about their experiences with companies, covering aspects such as customer service, delivery and returns. Refsee presents these reviews to help people make informed decisions before buying from an unfamiliar business.

Refsee primarily serves consumers in Sweden and the wider Nordic market who want to share or find trustworthy experiences of online shopping. The company operates entirely online, with its service accessible through its website without any physical shops.

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