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Reviews (18)

Fine but not cheap

Used them to get a second opinion on a loan offer and the info was useful. The price though, the fee was noticeably higher than what I found elsewhere for the same thing. Nobody told me that up front, only when I got to the final page. Reply to my email took three days too. It did the job but I'd check the costs before you go ahead.

Ian T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better than the other one

Way easier than the other app I tried, which kept freezing when I tried to pick a time. This one just worked first go. The booking itself was a bit slow to confirm though, took like an hour to get the text. Not a huge deal but the other app was instant.

Callum R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Knew what I was looking for

Having worked in insurance for years I know what a decent policy wording looks like. These documents are clear, the exclusions are listed up front and there's no hidden small print trying to catch you out. I checked the cover limits against the industry guidance and they match what they say. The renewal reminder came on time too. Very good.

Lesley M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the bank

I did consider going straight to my bank for this, but I was advised to compare a few options first and this one came out ahead. The rates were clearer and the forms were more straightforward to complete. My loan was approved within a couple of days and the money reached my account on the Friday as promised. I was quite pleased with the handling.

Janet J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Not as good as the other place

I'd compared them against a couple of other firms before choosing and I wish I'd gone with the one I'd liked more. Their process is fine but the other firm explained the terms more clearly. Here I had to ring twice to get the figures confirmed. Once things got going it was reasonably quick.

Kieran G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better than the other lot

I'd looked at a couple of other comparison sites first and these were clearly easier to use. The other one kept asking me to re-enter my details on every page. Here I just filled in the form once and got three quotes back within a few minutes. The quotes were also a fair bit clearer about what was included. Really happy with how it went.

Abigail M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Quick and simple

Booked a van clean through the app on my lunch break. Took about two minutes to pick a slot and the confirmation came straight away. The bloke turned up a bit late, around twenty past, but he was friendly and did a decent job. Good enough for what I needed.

Kieran A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Good value for money

Needed a simple mot style check on the car and the price was the main reason I picked them. It came out cheaper than the garage down the road by a fair margin for the same thing. They sent the report over by email the same day and it was easy to read. No faff at all.

Steven F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Been using them for ages

Been using them for about four years now and the thing I notice most is how the reminder emails arrive before anything is due, which saved me from a missed payment twice. Signing up again after switching phones was painless, just the usual codes to type in. The only niggle is the help chat can take a while to reply on a weekend, so I usually just wait till Monday. Still, I'd keep using them.

Sarah D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Best value i've found

Cheapest I could find for what I needed, and that was the whole point for me. The package covered everything I asked for without any add ons trying to get extra money out of me. I booked it online, paid once and got my confirmation email straight away. The appointment was on time and the person knew their stuff. Decent all round for the money I paid.

Rebecca O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed it for the care home

We needed a formal assessment report for my mother's care home placement and time was short. The team arranged everything promptly and the report was clear and well laid out. The staff member who came out was patient and considerate with her. It was a difficult time and they made it considerably easier.

Angela S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Needed a reliable provider

My daughter suggested I look into this for my care arrangements, as I'd been finding it hard to manage alone. I was grateful for the clear explanations of what each option involved and how much it would cost me. The coordinator phoned back promptly whenever I had questions. Everything was arranged properly and I felt well looked after throughout.

Philip D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

booked in ten seconds

The best bit is you can book a slot without creating an account first, which I always find annoying. Picked a time, paid, done. Got a reminder the day before. The person arrived exactly when they said.

Lauren W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Mostly good, one wobble

Honestly the bit I liked most is that you can see the full cost before you agree to anything, no surprises. Booked a session through the site and it was really simple. The only thing that annoyed me was the reminder email came through as spam for me, so I nearly missed it. Otherwise lovely, my session was on time and the person was friendly.

Victoria C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Decent, bit pricey

Got a quote for my boiler service through them and the price was a bit above what I'd seen from local firms. The engineer was on time and explained everything he was doing, which I appreciated. Paperwork came through the same week. Not the cheapest option around but it was reliable.

Ben W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

got the cheaper plan

I went with the basic plan after comparing a couple of others, mainly because the price was a bit lower. Signing up took ages though, the identity check kept failing on my first photo. Once it went through it was all fine. Support answered the chat quickly when I had a question.

Ella B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed it for my first flat

I needed a proper way to show my income for the flat application and my bank statements were a mess. Someone at the site walked me through what they actually wanted, which I didn't expect. The report was ready within a day and it looked exactly like what the letting agent asked for. Honestly took a huge weight off, I was dreading it. Would use again if I ever need something similar.

Emma P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Used them for years

I've been with them since the early days and what keeps me coming back is the consistency. I booked my annual review over the phone as usual and it was done within the week. They remember my previous reports and pick up from where we left off. Nothing has changed in a good way.

John M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

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