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Playhop

Playhop

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Reviews (19)

Have used them for years

Used them for years now and they have never let me down. Booking is straightforward and the people on the phone are always helpful when I need them. I'd go back to them without a second thought.

Tracey P.
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Needed it urgently

Needed this sorted quickly because the old arrangement had fallen through. Got it booked on the app while I was in a meeting and it was confirmed within the hour. Price is a bit above what I'd pay elsewhere, but the speed made it worth it for me.

Kamil C.
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The monthly plan

Went for the monthly plan to see how it worked. Price is fair and it's not the cheapest going but it's close enough. Sign up was quick, though the first payment showed up a day later than I expected.

Martin M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the upgrade was good value

I went for the upgraded package, which was a bit more than the basic one but still reasonable. Set it up through the site in one go and it came with a welcome credit I used straight away. Compared with what I was paying before, I'm saving a fair bit each month and it's been working without any problems.

Joshua D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

not quite what I expected

This was my first time using them and it wasn't quite what I'd expected from the site. The booking went through but the details weren't as clear as I'd like, and I had to ask twice what was included. It did the job in the end.

Claire E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the usual option

Compared to the usual company I go with, this is quicker to set up and the terms are clearer. I know the area well so I could tell straight away that the process was more sensible. Had no problems getting everything in place.

Nathan A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed something simple and cheap

I needed a way to sort a regular payment without paying loads for it, and this fitted the bill. The setup took about ten minutes and there was no fee for the first month, which I wasn't expecting. Over a year it works out well compared with the other options I looked at, and so far everything has gone through as it should.

Leanne C.
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Sorted in a day

Honestly one of the easiest things I've done online this year. Signed up on a Sunday night, had the booking confirmed by the next morning and the whole thing was just done. Would use again, no faff at all.

James W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Knows what it's doing

Been in this line of work a while and this is one of the better operators I've dealt with. Rates are competitive and the terms are straight. Honest and quick, which is what you want.

Kwame M.
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I needed a quick fix

I needed a quick way to sort something out before a deadline and this was the first place I found that could do it. I knew the area well so I was sceptical, but it turned out to be quick and sensible. Nothing to fault.

Sarah H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

better than my last provider

Compared with my previous provider this is a clear step up. I've been a customer a long time so I know the difference. Signing up again was simpler and the whole thing has run smoothly since.

Andrew D.
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Needed it for a family thing

We needed something to help sort out a family event at short notice and this seemed the cheapest option that still did the job. Booking was fine and the price was reasonable for what we got. The only thing is the confirmation email took a while to arrive, so we did ring to check, but it was all fine in the end.

Gemma H.
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Much better than the last place

Compared to the other site I used last year this is so much quicker. I was on the bus typing this and the booking took maybe five minutes start to finish. The confirmation came straight through and the whole thing ran to time.

Megan L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

been using them for ages

I've been with them since about 2014 and they've always been reliable. The account page has got a lot easier to use over the years. When I had a problem with a payment last spring they sorted it out the same day. Still happy with them.

John S.
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the sign up was painless

Signed up on my phone during my lunch break and the whole thing took about five minutes. Only thing that annoyed me was the verification step asked for a document twice, but the support chat sorted it out quickly. Everything else has been fine.

Daniel B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Booked a slot on my phone

Biggest thing for me was that I could book the whole thing from the app in about two minutes on the bus, no phone call needed. Got a reminder the day before which was handy. Turned up, they were on time and it was all fine. Would use again honestly, nothing to complain about.

Jade K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

beat the other two

I compared a few options before picking this and it came out ahead of the other two. The price was clearer and the sign up was much less of a slog. Everything has been smooth since and I'd pick it again.

Megan G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Took a while to get going

Checked three other places before going with them and this one was a bit slower to sign up than I'd like. The form asked for the same details twice and the verification email landed in spam. Once I was in it ran fine and the service itself was decent, but I did lose a good half hour getting started.

Rachel W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The reminder texts

What I got was the booking confirmation by text straight after I paid, which was lovely. I've been with them for ages now. Everything has been reliable and I have no complaints.

Pauline S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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