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Pass USA

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Reviews (20)

Bought the annual pass for the coast

Bought the annual pass for the coastal routes we use every weekend and it has been spot on. I did a bit of homework first because I'd been burned by a rival scheme that charged for things they never mentioned, but this one lists exactly what's covered and the discount applies at the till without any faff. Renewal reminder came two weeks early which is nice. Only thing I'd change is the app wants a fresh login every few weeks.

Mohammed W.
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The weekly pass paid off quickly

Bought the weekly pass for a work trip to the city centre and the price was right. Used the app to top up and the scanner picked it up first time each morning. Delivery of the card was a couple of days and it arrived in the right envelope. Good value for a short stint.

Jonathan F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the monthly cap sold it to me

The monthly cap is the detail that sold it to me, I'd looked at two other schemes and neither could say clearly when you stop paying. Signing up was straightforward and I had the card in the post within the week. Customer support answered my one question quickly. Happy with the cost and it's been easy to keep an eye on.

Lindsay M.
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Needed something for the commute

Needed something for the commute after my old bus pass ran out and I was paying cash every day. Signed up on the app during my lunch break, took about five minutes. Got the confirmation straight away and the first trip was fine. Bit of a relief honestly.

Adam K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

Better value than the day tickets

Compared to buying a day ticket every time I went in, this pass works out a fair bit cheaper for me now. I go in most days so it pays for itself quickly. The only small niggle is the card takes a bit longer than I'd like to arrive, but the price is hard to argue with.

Lynne G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

quick and easy to sign up

Signed up for a pass on my phone while waiting for a bus and it took about five minutes. The card arrived by post within the week and I've been using it on the trains since. Only thing is the renewal reminder came late so I nearly missed it.

Ben N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Does the job but dearer than I hoped

Bought the monthly pass for the train into town. It does the job and the card arrived when they said it would. The price is a bit higher than the standard fare if you travel only three or four times a week, so check your usage first. I'd have liked a clearer note of that when I signed up.

Mark N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

signed up in minutes on my phone

Honestly I didn't expect to get it sorted so quickly, I did the whole sign up on my phone in the queue for the bus and it took about five minutes. The pass showed up in the app straight away and I could start using it that same evening. Nothing confusing about the steps, it just asked for what it needed and got on with it.

Georgia M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

fine for my route, nothing to fault

Verdict is it's fine for my route and I've had no problems in the first month. Signing up was quick on my phone and the top up button is in the right place. Would use again.

Muhammad K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Worth it for daily use

Worth it if you're on the trains every day, which I am. The discount is clear and it saves me money each month. I can't see the value if you only go in once or twice a week though. Happy I bought it.

Shannon L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Much cheaper than the other one

Compared it with the rival scheme my employer offers and this comes out much cheaper for my route, which surprised me. The flat fee on the other one was higher even after the staff discount. Got set up on the app without any problems and the pass has worked every day since. My only real question was whether it covered the replacement bus, and the answer was yes, which I had to check twice. Sensible option.

Jordan E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a pass for my hospital visits

I needed a pass for my regular hospital visits and my son suggested I look into this one. The sign up was clear and I was able to ask for help over the phone, which I appreciated. Everything arrived in good time and the staff were patient. I'm grateful for it, thank you.

Jean W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

way better than paying cash

Way better than paying cash on the bus, which I was doing before. Set it up in the app and it just works. No faff at the barrier. Would use again.

Lucy F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Sorted my commute

Got the pass for my daily commute and honestly it's sorted. Way cheaper than paying for single fares every morning and I didn't have to queue anywhere to get it. The card came quicker than I thought and it works first time at the barriers, which is all I wanted really.

Emeka B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed it for the hospital trips

Needed a pass for my regular trips to the hospital and my daughter found this one for me. Signed up in the evening on my phone and it was sorted the next morning. Makes the bus fares for appointments much easier to manage now.

Wendy W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

app took a bit of getting used to

The app stored my pass fine but the first time I tried to top up it kept asking me to re-verify my details, which took two attempts and a bit of a wait. Once it was sorted it's been reliable on the trains and the renewal reminders come through a few days before expiry, so I've not been caught out yet. Pricing is about what I expected for a monthly pass into the city.

Megan L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Cheaper than the rest

Needed a pass for the trips into the city centre for work so I compared a few options first. This one came out clearly cheaper for my route than the others I looked at. Signing up was simple and the card turned up in about a week, so no complaints there.

Charlotte M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Cheaper than the day ticket

Compared it to buying a day ticket each time and this works out way cheaper if you go in most days. The card came through, the top ups are quick on the app. Nothing to complain about really. Easy switch.

Laura P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

sorted the hospital run without fuss

I've been using this for my fortnightly hospital appointments across the county, and what stood out is that the pass works on the connecting buses as well as the main line, so I don't have to buy separate tickets for the last leg. The monthly cap means I stop paying once I've hit the limit, which is ideal when I'm going in every week. Customer support answered my one query inside a day.

Christopher D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Card wasn't what the site showed

The card I got isn't quite what the photos on the site showed, the printed name was smaller and the picture is a bit blurry. It does work on the scanner though. Pricing was fair for what I signed up for. Customer service took three days to reply to my email about it and that was frustrating.

Rebecca P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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